Summary
Overview
Work History
Education
Skills
Timeline
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Kristina Craig

McKeesport,Pennsylvania

Summary

I have an exceptional problem-solving ability and commitment to customer satisfaction. I am a college student at the University of Pittsburgh Greensburg trying to achieve my undergraduate degree in Pre-Medicine. I work extremely well with others and I am committed to helping others around me as well as working as hard as I possibly can to make sure the job is done efficiently and with care. Helping others is my passion and I am always looking at new ways to improve who I am. I can multitask extremely well along with providing care and comfort for patients in any way possible. I am goal oriented and very passionate about working with individuals to help them become better.

Overview

4
4
years of professional experience

Work History

Patient Care Technician

UPMC
05.2023 - Current
  • Helped maintain patient cleanliness, providing support for bathing, bathroom needs and other areas of personal hygiene.
  • Supported patient comfort, adjusting bed settings, changing sheets and repositioning to prevent bedsores.
  • Wore appropriate Personal Protective Equipment (PPE) to prevent pathogenic transmission and encourage recovery.
  • Upheld rigorous cleaning and sanitation protocol to protect staff and patients from blood-borne, airborne and surface-transferred pathogens.
  • Assessed patient rooms regularly to monitor health, wellbeing and personal comfort.
  • Personalized patient care while maintaining orderly flow.
  • Engaged with patients, learning about each individual and establishing rapport to encourage personal comfort.
  • Took required pre- and post-treatment vital signs and weight.
  • Transported patients in wheelchairs and rolling beds between care, therapy, and examination rooms.
  • Collected, labeled and stored samples for laboratory testing.
  • Resupplied patients with towels, soap and sheets.
  • Recorded vital signs following instructions from medical staff.
  • Documented vital signs to track medical symptoms and the progress of treatments.
  • Repositioned bedridden patients to prevent sores and blood clots.
  • Physically supported patients with mobility issues to stand, walk and use bathroom facilities.
  • Observed patients for unusual behaviors, documenting and reporting concerns.
  • Followed moving and handling procedures to lift and transport patients safely.
  • Provided feeding assistance to patients where necessary.
  • Attended to patient call signals and took appropriate action.
  • Helped patients with daily living requirements by bathing, dressing, and assisting with mobility needs.
  • Utilized empathetic communication skills and provided emotional support to improve patient satisfaction and well-being.

Supervisor

Dunkin
10.2019 - 09.2023
  • Set performance goals for staff members and helped teams meet important deadlines.
  • Organized workflow tasks to prevent downtime and production gaps.
  • Delegated tasks to team members according to individual strengths.
  • Answered customer questions and made product recommendations according to needs.
  • Received product deliveries and moved materials to designated workplace locations.
  • Resolved conflicts between team members and departments.
  • Developed innovative strategies to maximize organizational efficiency.
  • Notified employees of policy and procedure changes to promote overall compliance.
  • Communicated employee, customer and workplace needs to managers.
  • Assisted managers with employee recruitment and interviews.
  • Taught company procedures to new employees and increased progress by identifying areas of weakness.
  • Motivated employees to reach highest professional potential.
  • Inspected work environment for health and safety hazards and reported findings to manager.
  • Trained new employees on company policies, procedures and work ethics.
  • Canceled orders based on customer requests, inventory or delivery problems.
  • Streamlined workflow processes to reduce costs and improve productivity

Education

Bachelor of Science - Pre-Medicine

University of Pittsburgh - Greensburg
Greensburg, PA
04.2026

Skills

  • Healthy Meal Preparation
  • Patient Education
  • Specimen Collection
  • ADL Support
  • Compassionate
  • Active listening
  • Critical thinking
  • Adaptable
  • Multi-tasking
  • Flexible
  • Hard working
  • Patience
  • Emotional support
  • CPR
  • Detail Oriented

Timeline

Patient Care Technician

UPMC
05.2023 - Current

Supervisor

Dunkin
10.2019 - 09.2023

Bachelor of Science - Pre-Medicine

University of Pittsburgh - Greensburg

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Kristina Craig