Kristina Crider
Administrative Assistant
Houston,TX
Summary
Looking for a position with a team that offers plenty of opportunities to grow and learn in exchange for dedication and hard work. Detail-oriented ACH Coordinator prepared to offer 16 years of experience and wide-ranging expertise to any company. Knowledgeable about ACH processing and skilled in communication, organization and task prioritization. Talented assistant goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Overview
39
39
years of professional experience
Work History
Office Administrator
Canteen Coffee
Katy, Texas
09.2021 - Current
- Support office manager with proactive correspondence management, document coordination and customer relations.
- Keep accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Produce high-quality communications for internal and external use.
- Train new employees on administrative procedures, company policies and performance standards with relation to daily operations in my department.
- Maintain open communication with customers to foster positive relations and provide updates on issues.
- Interact with customers by phone, email or in-person to provide information.
Administrative Assistant
James DiFrancesco And Associates, P.C.
Houston, TX
12.2020 - Current
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
ACH Coordinator/Accounting Assistant
JSC Federal Credit Union
Houston, Texas
08.2008 - 11.2019
- Upheld strict financial controls by keeping funds secure and accurately transferring monies
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Strengthened financial management processes to bring errors to near-zero in reporting, payroll administration and general bookkeeping
- Monitored processes and procedures, making sure that all met compliance regulations
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
- Entered figures using 10-key calculator to compute data quickly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Administrative Assistant
C & K Painting And Construction
Webster, TX
06.2000 - 01.2018
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Coached new employees on administrative procedures, company policies and performance standards.
- Handled client correspondence and tracked records to foster office efficiency.
- Scheduled office meetings and client appointments for team of 4-10 professional painters and carpenters.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
ATM Assistant
JSC Federal Credit Union
Houston, TX
07.2002 - 09.2008
- Maintained excellent attendance record, consistently arriving to work on time.
- Managed quality assurance program, including on-site evaluations and internal audits .
- Transported money to machine locations daily.
- Handled 30 calls per day to address customer inquiries and concerns.
Lead Teller
First Community Bank
Friendswood, TX
07.2000 - 06.2002
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Education
BBA - Business Administration And Management
University of Phoenix
Tempe, AZ12.2022
No Degree - Broadcast Journalism
Texas State University
San Marcos, TXSkills
- Administrative tasks
- Issue resolution
- Operations Support
- Account reconciliations
- Finance
- Complaint resolution
- Verbal and written communication
- Problem-solving skills
- Relationship building and management
- Policy and procedure adherence
- Data processing
- Filing and data archiving
- Mail handling
- Strong problem solver
Timeline
Office Administrator
Canteen Coffee
09.2021 - Current
Administrative Assistant
James DiFrancesco And Associates, P.C.
12.2020 - Current
ACH Coordinator/Accounting Assistant
JSC Federal Credit Union
08.2008 - 11.2019
ATM Assistant
JSC Federal Credit Union
07.2002 - 09.2008
Lead Teller
First Community Bank
07.2000 - 06.2002
Administrative Assistant
C & K Painting And Construction
06.2000 - 01.2018
BBA - Business Administration And Management
University of Phoenix
No Degree - Broadcast Journalism
Texas State University
Similar Profiles
Jerry Tshibal KibomboJerry Tshibal Kibombo
Barista at Canteen CoffeeBarista at Canteen Coffee
Tyisha TurnerTyisha Turner
Grill Cook/Supervisor at VCS Canteen (veterens Canteen Service)Grill Cook/Supervisor at VCS Canteen (veterens Canteen Service)
Annette MireAnnette Mire
Regional Client Services Manager at CanteenRegional Client Services Manager at Canteen
Cagri GURLUKCagri GURLUK
Junior Mobile Application Developer at NTT DataJunior Mobile Application Developer at NTT Data
Denise HawthorneDenise Hawthorne
Career Navigator at Capital IDEA HoustonCareer Navigator at Capital IDEA Houston