Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Returns and Raw Materials Coordinator/Calibration Technician
CommScope
10.2022 - Current
Entered data, generated reports, and produced tracking documents.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Managed vendor relationships to secure best quality of services and products for organizational needs.
Sr. Manufacturing Support
CommScope
09.2021 - 10.2022
At CommScope, I strengthened computer skills and took previous knowledge from being an intern or temporary employee and applied it to the current position
Scheduling trailer swaps, contacting everyday carries and specialty carriers, printing finished good labels, shipping labels, paperwork, cycle counts, using FedEx and UPS to ship out goods, and scanning and loading freight
The most challenging task to master was driving a forklift
Collaborated with cross-functional teams to improve product quality, resulting in higher customer satisfaction ratings.
Manufacturing Support Intern
Kelly Services
06.2021 - 09.2021
Kelly Services is a temporary agency that I worked at CommScope through as a summer job
I learned how the shipment process works and how to use the different computer apps, such as SAP, to make the shipment process move along
This summer job turned into a full-time job, which shows that I had a well enough understanding of everything I had learned to advance into the CommScope as an employee.
Host
East Coast Wings + Grill
06.2020 - 06.2021
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Salesclerk
Nautica - Parent Company of Aeropostale
08.2019 - 02.2020
Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
Kept front check out area clean and organized for efficient service.
Boosted sales by effectively promoting products and engaging with customers.
Collaborated with team members to achieve store sales targets and improve overall performance.
Lagger
Populus Group
06.2019 - 08.2019
Populus Group is the temporary agency I went through to work over the summer at CommScope
During my short couple of months, I learned how to work more as a team
Lagging is wrapping reels of cable and preparing them to ship, as lagging is the last step before a fiber reel is sent to the shipping department
It required not only physical strength, but mental strength due to the 12-hour shifts.
Education
Bachelor of Science - Christian Studies
Temple Bible College
Anderson
06.2028
BBA - Business Administration
Catawba Valley Community College (CVCC)
Hickory, NC
06.2026
High School Diploma -
Alexander Central High School
Taylorsville, NC
06.2019
Skills
Communication
Document Management
MS Office
Recordkeeping
Project Support
Ability to properly operate a forklift
Customer Service
Data Entry
Leadership
Public speaking
Time Management
Certification
Internal QMS Auditing ISO 9001:2015
Excel Basics
Excel Intermediate
Excel ADV01: Pivot Tables and Charts
Excel ADV02: Macros
Timeline
Returns and Raw Materials Coordinator/Calibration Technician