Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kristina De La Fuente

Houston,TX

Summary

Dedicated Dental Assistant at Tots N Teens Pediatric Dental Specialist with a proven track record in clinical decision-making and effective communication. Demonstrates expertise in patient education and team collaboration, leading to enhanced customer service standards and streamlined dental procedures. Committed to professionalism and continuous improvement in healthcare, aiming to further elevate patient care experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Floater

HEB Grocery Store
Houston, TX
09.2024 - Current
  • Resolved escalated customer service issues quickly and efficiently.
  • Developed customer service standards and trained personnel in customer service procedures.
  • Provided exceptional customer service to high-profile clients.
  • Maintained high levels of customer service satisfaction.
  • Provided excellent customer service throughout each shift.
  • Delivered exceptional customer service at all times.

Registered Dental Assistant

Pearland Pediatric Dentistry
Pearland, TX
05.2024 - 09.2024
  • Monitored and recorded patient vital signs, including temperature, pulse rate, blood pressure and respiration.
  • Sterilized instruments and equipment in accordance with established protocols.
  • Provided instruction to patients on proper oral hygiene techniques and preventive care measures.
  • Prepared trays of instruments for dental procedures.
  • Educated patients on post-operative instructions regarding diet, medications and activities.
  • Greeted incoming patients, verified insurance coverage and scheduled appointments.
  • Took intraoral radiographs using digital X-ray equipment per doctor's orders.

Lead Registered Dental Assistant

Tots N Teens Pediatric Dental Specialist
League City, TX
11.2019 - 02.2023
  • Provided chairside assistance during all dental procedures in accordance with established protocols.
  • Performed basic laboratory procedures such as taking impressions, pouring models and fabricating custom trays.
  • Maintained accurate patient records and prepared treatment plans for review by the dentist.
  • Instructed patients on proper oral hygiene techniques to maintain oral health.
  • Sterilized instruments and equipment between uses according to OSHA standards.
  • Monitored inventory levels of supplies and materials used in the office.
  • Assisted other staff members with administrative tasks such as scheduling appointments and answering phones.
  • Prepared treatment rooms for use by sterilizing instruments and ensuring necessary supplies were available.
  • Ordered dental supplies when needed, maintaining cost efficiency without sacrificing quality of care provided to patients.
  • Answered patient questions regarding their treatment plan or insurance coverage information.
  • Reviewed patient medical history prior to appointment start time to ensure accuracy of diagnosis and treatment plan recommendations.
  • Implemented infection control protocols throughout the office including cleaning surfaces between each use.
  • Provided support to new hires while they learn the duties associated with being a Registered Dental Assistant.
  • Collaborated closely with dentists to ensure optimal outcomes for patients undergoing complex treatments.
  • Performed regular maintenance on dental equipment ensuring it is in good working order at all times.
  • Developed positive relationships with both existing and potential clients through excellent customer service skills.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.

Education

Some College (No Degree) - Dental Assisting

Astrodome Career Center
Houston, TX

Skills

  • Clinical decision making
  • Pharmacy operations management
  • Patient counseling
  • Continuing education
  • Medication dispensing
  • Patient education
  • Retail support
  • Order fulfillment
  • Supervising technicians
  • Effective communication
  • Fill orders
  • FDA and ICH guidelines
  • Task prioritization
  • Managing products
  • Heartsaver first aid (first aid)
  • Update accounts
  • Product knowledge
  • FDA regulations
  • Team collaboration
  • Continuous improvement
  • Decision-making
  • Problem-solving abilities
  • Serve customers
  • Professionalism
  • Cleaning and sanitizing
  • Explaining complex terminology
  • Written communication

Affiliations

  • Mother of three boys i like to stay busy and enjoy outdoors or indoor parks. I am also big in sports, staying active as much as possible. I enjoy arts and crafts especially for the holidays.

Certification

  • Certified BLS
  • Certified Dental Assitant
  • Licensed Registered Dental Assistant
  • Certified TABC

Timeline

Floater

HEB Grocery Store
09.2024 - Current

Registered Dental Assistant

Pearland Pediatric Dentistry
05.2024 - 09.2024

Lead Registered Dental Assistant

Tots N Teens Pediatric Dental Specialist
11.2019 - 02.2023

Some College (No Degree) - Dental Assisting

Astrodome Career Center

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Kristina De La Fuente