Kristina DeVaney
Enumclaw,WA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Marketing Coordinator
Costco Travel
11.2021 - 10.2023
- Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
- Developed and tracked performance indicators to measure results of marketing campaigns.
- Oversaw preparation of marketing copy, images, videos, and emails
- Answered general marketing department inquiries by email, phone, and mail.
Reservations Trainer
Costco Travel
11.2019 - 11.2021
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored and reported trainee progress of new hires to ensure success.
- Delivered instructional presentations on equipment use, customer service, and travel content.
- Monitored participant workflow and behaviors throughout training.
- Developed effective training curriculum.
Cruise Agent
Costco Travel
03.2019 - 11.2019
- Assisted members in fulfilling their travel needs by booking cruise vacations
- Worked with members and cruise lines to provide solutions ot member problems.
- Maintained a friendly, positive attitude in a fast-paced call center.
Assistant Manager
Enterprise Rent-A-Car
06.2017 - 10.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Responsible for marketing to prospective and existing accounts including body shops, dealerships, insurance agencies, and businesses.
Education
Bachelor of Arts - Marketing
Whitworth Univeristy
Spokane05.2016
Skills
- Campaign Management
- Market Research
- Digital Marketing
- Time Management
- Operations Management
- Marketing and Advertising
- Teamwork and Collaboration
- Web Site Content
Timeline
Marketing Coordinator
Costco Travel
11.2021 - 10.2023
Reservations Trainer
Costco Travel
11.2019 - 11.2021
Cruise Agent
Costco Travel
03.2019 - 11.2019
Assistant Manager
Enterprise Rent-A-Car
06.2017 - 10.2018
Bachelor of Arts - Marketing
Whitworth Univeristy