Kristina DiCanio
Jacksonville,NC
Summary
Analytical Accounts Receivable Manager with successful career supervising 5-7 personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections. Effective leader with over 20 years of hands-on experience in Accounting industry. Expert problem solving skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Senior Accounts Receivable Manager
Sumitomo Corporation Of Americas
11.2002 - Current
- Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
- Ensured timely payments from clients through effective communication and proactive followups.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Verified discrepancies and resolved clients' billing issues
- Implemented new collection strategies that led to the recovery of lost revenue.
- Analyzed aging reports and provided recommendations for improving collections efforts.
- Developed and maintained strong client relationships, fostering trust and open communication.
- Prepared bills receivable, invoices, and bank deposits.
- Provided exceptional customer service by addressing client inquiries promptly and professionally.
- Processed incoming payments in accordance with established financial policies.
- Completed daily process adjustments to maintain accuracy.
- Reduced outstanding account balances through diligent follow-up on past due invoices.
- Reconciled daily AR ledger and verified proper posting.
- Managed a team of accounts receivable specialists, providing guidance and support for optimal performance.
- Negotiated payment terms with clients to facilitate mutually beneficial agreements while maintaining company profitability goals.
- Collaborated with cross-functional teams to resolve billing disputes, increasing customer satisfaction levels.
- Created monthly reports detailing accounts receivable performance metrics for senior management review.
- Streamlined invoicing and payment systems, resulting in improved cash management.
- Updated aging reports based on daily audits.
- Implemented training programs for new hires within the accounts receivable department, ensuring consistent quality standards across the team.
- Spearheaded process improvements that resulted in increased accuracy of billing information and reduced discrepancies.
- Improved department efficiency through the adoption of new technologies and automation tools.
- Partnered with sales teams to develop customized payment plans for high-value clients, ensuring long-term business partnerships.
- Supported financial director with special projects and additional job duties.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Utilized financial software to prepare consolidated financial statements.
Skills
- Collections expertise
- Financial records and reporting
- Transaction Processing
- Cash Management
- Customer Relations
- Payment Negotiations
- Invoice Processing
- Staff Management
- Account Reconciliation
- Account Analysis
- Financial Reporting
- Statement preparation
- Credit Control
- Payment schedule determination
- Willing to Learn
- Cash handling expertise
- Employee Training Oversight
- Reporting familiarity
- Risk Management
- Customer Service
- Attention to Detail
- Critical Thinking
- Decision-Making
- Team Building Leadership
- Relationship Building
- Proactive and Focused
- Recruitment and hiring
- Staff Training
- Data Analysis
Certification
- ARM - Accredited Receivables Manager
Timeline
Senior Accounts Receivable Manager
Sumitomo Corporation Of Americas
11.2002 - Current
- ARM - Accredited Receivables Manager
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