Kristina Diehl
East Meadow,NY
Summary
Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.
Overview
26
26
years of professional experience
Work History
Teacher Aide
Charles A Reinhard Early Childhood Center
04.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Assisted teachers with supervision and care of group of 20 children.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Mentored and tutored individual students needing additional help.
- Copied, organized and distributed classroom assignments or other paperwork.
- Supported student physical, mental, and social development using classroom games and activities.
Kindergarten Assistant/ LRA
North Belmore School
09.2019 - 04.2023
- Participated in professional development opportunities related to early childhood education best practices
- Facilitated transitions between classrooms or other areas within the building smoothly
- Organized work area to ensure efficient operation of lunchroom services
- Helping children open up there lunch's
- Making sure the children are making right choices and are in a safe environment
Instacart Shopper
Instacart
06.2020 - 09.2020
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others
- Satisfied customers with quick, accurate service under tight deadlines
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
- Successfully managed and completed multiple Instacart orders in a timely manner, while demonstrating strong customer service skills
Sales Representative
Avon
10.2018 - 02.2020
- Ordered makeup materials and equipment from suppliers when inventory was running low
- Maintained updated knowledge of industry products and chemical composition structure and properties
- Recommended styles and treatments based on clients' needs and appearances
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Responded quickly to meet customer needs and resolve problems
Paper Carrier
Newsday
08.2014 - 09.2016
- Drove vehicle and safely dropped or threw rolled and packaged newspapers to customer homes and businesses
- Communicated with supervisor to report product or customer issues
- Gathered newspapers from warehouse and loaded into vehicle
- Greeted customers, neighbors and others when completing paper route responsibilities to maintain positive relationships
- Used cell phone to review GPS maps to navigate new areas
Childcare Teacher's Assistant
Harbor Child Care
09.2013 - 05.2014
- Assisted in development screenings to measure students' motor, language, and emotional skills
- Attended in-services, workshops and seminars
- Cleaned and organized classrooms, materials and supplies to support maximum efficiency
- Helped students master learning concepts through one-on-one and small group tutoring
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors
- Promoted student learning by providing individualized and small group support to reinforce classroom topics
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students
Assistant
CFF World Freight
01.2006 - 09.2008
- Assisted organizational efforts by filing, entering data and answering phones
- Implemented practical file system, promoting smooth data gathering and presentation creation
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures
Cashier and Retail Sales Associate
Dress barn
09.2004 - 06.2005
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
- Helped customers by answering questions and locating merchandise
- Processed payments and maintained accurate drawers to meet financial targets
- Drove sales by effectively upselling and cross-selling products to maximize profitability
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment
Teller
Fleet Bank
04.2003 - 02.2004
- Processed cash withdrawals
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees
- Balanced daily cash deposits and bank vault inventory with zero error rate
- Maintained confidentiality of bank records and client information
- Processed treasury, tax and loan payments
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts
- Balanced daily cash deposits and vault inventory with zero error rate
- Verified amounts and integrity of every check or funds transfer
Waitress
Empress Diner
06.2000 - 07.2003
- Assisted kitchen staff with food counts by determining number of items required for complete service
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Minimized customer wait times by efficiently taking and filling large volume of orders each day
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties
Cashier and Sales Associate
Kmart
07.1998 - 07.2000
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Sold various products by explaining unique features and educating customers on proper application
- Processed returned items in accordance with store policy
- Helped customers find specific products, answered questions and offered advice
- Processed all sales transactions accurately and promptly to prevent long customer wait times
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
Education
High School Diploma -
East Meadow High School
East Meadow, NY06-1997
Skills
- Classroom management
- Relationship building
- Critical thinking
- Student engagement
- Motivating students
- Positive role model and mentor
- Time management
- Attention to detail
- Positive reinforcement
- Teacher support
- Patience and empathy
Timeline
Teacher Aide
Charles A Reinhard Early Childhood Center
04.2023 - Current
Instacart Shopper
Instacart
06.2020 - 09.2020
Kindergarten Assistant/ LRA
North Belmore School
09.2019 - 04.2023
Sales Representative
Avon
10.2018 - 02.2020
Paper Carrier
Newsday
08.2014 - 09.2016
Childcare Teacher's Assistant
Harbor Child Care
09.2013 - 05.2014
Assistant
CFF World Freight
01.2006 - 09.2008
Cashier and Retail Sales Associate
Dress barn
09.2004 - 06.2005
Teller
Fleet Bank
04.2003 - 02.2004
Waitress
Empress Diner
06.2000 - 07.2003
Cashier and Sales Associate
Kmart
07.1998 - 07.2000
High School Diploma -
East Meadow High School
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