Kristina Diehl
East Meadow,NY
Summary
Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.
Overview
26
26
years of professional experience
Work History
Teacher Aide
Charles A Reinhard Early Childhood Center
2750 So. St. Marks Avenue, Bellmore, NY 11710
04.2023 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Assisted teachers with supervision and care of group of 20 children.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Mentored and tutored individual students needing additional help.
- Copied, organized and distributed classroom assignments or other paperwork.
- Supported student physical, mental, and social development using classroom games and activities.
Kindergarten Assistant/ LRA
North Belmore School
Belmore, US
09.2019 - 04.2023
- Participated in professional development opportunities related to early childhood education best practices
- Facilitated transitions between classrooms or other areas within the building smoothly
- Organized work area to ensure efficient operation of lunchroom services
- Helping children open up there lunch's
- Making sure the children are making right choices and are in a safe environment
Instacart Shopper
Instacart
East Meadow, US
06.2020 - 09.2020
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently, including face masks and hand sanitizer to protect customers and others
- Satisfied customers with quick, accurate service under tight deadlines
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
- Successfully managed and completed multiple Instacart orders in a timely manner, while demonstrating strong customer service skills
Sales Representative
Avon
East Meadow, US
10.2018 - 02.2020
- Ordered makeup materials and equipment from suppliers when inventory was running low
- Maintained updated knowledge of industry products and chemical composition structure and properties
- Recommended styles and treatments based on clients' needs and appearances
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Responded quickly to meet customer needs and resolve problems
Paper Carrier
Newsday
US, US
08.2014 - 09.2016
- Drove vehicle and safely dropped or threw rolled and packaged newspapers to customer homes and businesses
- Communicated with supervisor to report product or customer issues
- Gathered newspapers from warehouse and loaded into vehicle
- Greeted customers, neighbors and others when completing paper route responsibilities to maintain positive relationships
- Used cell phone to review GPS maps to navigate new areas
Childcare Teacher's Assistant
Harbor Child Care
US, US
09.2013 - 05.2014
- Assisted in development screenings to measure students' motor, language, and emotional skills
- Attended in-services, workshops and seminars
- Cleaned and organized classrooms, materials and supplies to support maximum efficiency
- Helped students master learning concepts through one-on-one and small group tutoring
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors
- Promoted student learning by providing individualized and small group support to reinforce classroom topics
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students
Assistant
CFF World Freight
US, US
01.2006 - 09.2008
- Assisted organizational efforts by filing, entering data and answering phones
- Implemented practical file system, promoting smooth data gathering and presentation creation
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
- Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures
Cashier and Retail Sales Associate
Dress barn
US, US
09.2004 - 06.2005
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient
- Helped customers by answering questions and locating merchandise
- Processed payments and maintained accurate drawers to meet financial targets
- Drove sales by effectively upselling and cross-selling products to maximize profitability
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment
Teller
Fleet Bank
US, US
04.2003 - 02.2004
- Processed cash withdrawals
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees
- Balanced daily cash deposits and bank vault inventory with zero error rate
- Maintained confidentiality of bank records and client information
- Processed treasury, tax and loan payments
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts
- Balanced daily cash deposits and vault inventory with zero error rate
- Verified amounts and integrity of every check or funds transfer
Waitress
Empress Diner
US, US
06.2000 - 07.2003
- Assisted kitchen staff with food counts by determining number of items required for complete service
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Maintained accuracy while handling payments, giving change and printing receipts to customers
- Minimized customer wait times by efficiently taking and filling large volume of orders each day
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties
Cashier and Sales Associate
Kmart
US, US
07.1998 - 07.2000
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Sold various products by explaining unique features and educating customers on proper application
- Processed returned items in accordance with store policy
- Helped customers find specific products, answered questions and offered advice
- Processed all sales transactions accurately and promptly to prevent long customer wait times
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
Education
High School Diploma -
East Meadow High School
East Meadow, NY06-1997
Skills
- Classroom management
- Relationship building
- Critical thinking
- Student engagement
- Motivating students
- Positive role model and mentor
- Time management
- Attention to detail
- Positive reinforcement
- Teacher support
- Patience and empathy
Timeline
Teacher Aide
Charles A Reinhard Early Childhood Center
04.2023 - Current
Instacart Shopper
Instacart
06.2020 - 09.2020
Kindergarten Assistant/ LRA
North Belmore School
09.2019 - 04.2023
Sales Representative
Avon
10.2018 - 02.2020
Paper Carrier
Newsday
08.2014 - 09.2016
Childcare Teacher's Assistant
Harbor Child Care
09.2013 - 05.2014
Assistant
CFF World Freight
01.2006 - 09.2008
Cashier and Retail Sales Associate
Dress barn
09.2004 - 06.2005
Teller
Fleet Bank
04.2003 - 02.2004
Waitress
Empress Diner
06.2000 - 07.2003
Cashier and Sales Associate
Kmart
07.1998 - 07.2000
High School Diploma -
East Meadow High School