Kristina Donaldson
Summary
Highly motivated and committed Medical Assistant. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional. Offers strong dedication to informed patient care and confidentiality.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Venous Institute Of Buffalo
07.2015 - Current
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Taught patients about medications, procedures, and care plan instructions.
- Research Coordinator
Medical Assistant
The Cosmetic Vein And Laser Center
06.2010 - 07.2015
- Assisted in examination and treatment of patients under direction of the physician or physician Assistant by performing cosmetic, dermatological duties to ensure the efficient operation of a modern cosmetic dermatology laser practice.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Certified Ophthalmic Medical Technician
Buffalo Niagara Retinal Associates
03.2005 - 06.2010
- Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
- Streamlined office workflow by efficiently managing patient schedules, appointments, and medical records.
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
- Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
- Promoted eye health education by providing patients with informative materials on proper eyewear use, hygiene practices, and disease prevention strategies.
- Demonstrated proficiency in electronic medical record systems for seamless access to vital patient information during examinations or consultations.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Measured and recorded visual acuity and color vision testing.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Fluorescein angiography and OCT testing.
Education
Associate of Science - Medical Assisting
Niagara County Community College
Sanborn, NY06.1995
Skills
- Patient Flow Management
- Procedure Assistance
- Patient-focused care
- Payment Collection
- Data Entry
- Patient Scheduling
- HIPAA Compliance
- Emergency procedures understanding
- Electronic Health Records
- Reliable team player
- Medical Procedures
- Sterile technique
- Vital Sign Monitoring
- Compassionate
- Medical terminology knowledge
- Direct Patient Care
- Diagnostic Procedures
- Inventory and supply management
- Wound care knowledge and dressing application
- Specimens collection and processing
- Professionalism and Ethics
Timeline
Medical Assistant
Venous Institute Of Buffalo
07.2015 - Current
Medical Assistant
The Cosmetic Vein And Laser Center
06.2010 - 07.2015
Certified Ophthalmic Medical Technician
Buffalo Niagara Retinal Associates
03.2005 - 06.2010
Associate of Science - Medical Assisting
Niagara County Community College
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