Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristina Drotleff

Whitehouse Station,NJ

Summary

Proven multitasker and effective communicator, I excelled at Hunterdon Gastroenterology Associates by resolving billing issues and enhancing patient trust. Demonstrated exceptional time management and attention to detail, significantly improving clinic operations. Skilled in maintaining high-pressure environments calmly, my tenure at McDonald's further honed my customer service and organizational abilities.

Overview

1
1
year of professional experience

Work History

Patient Representative

Hunterdon Gastroenterology Associates
2024.04 - Current
  • Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
  • Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
  • Managed patient intake process, ensuring accurate documentation and efficient service delivery.
  • Collaborated with medical staff to ensure timely and accurate communication of patient needs.

Crew Member

McDonald's
2023.04 - 2023.10
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Hunterdon Central Regional High School District
Flemington, NJ
06.2025

Skills

  • Multitasking and Organization
  • Time Management
  • Attention to Detail
  • Punctual and Hardworking
  • Calm and Effective Under Pressure

Languages

Spanish
Professional Working

Timeline

Patient Representative

Hunterdon Gastroenterology Associates
2024.04 - Current

Crew Member

McDonald's
2023.04 - 2023.10

High School Diploma -

Hunterdon Central Regional High School District
Kristina Drotleff