Kristina Drotleff
Whitehouse Station,NJ
Summary
Proven multitasker and effective communicator, I excelled at Hunterdon Gastroenterology Associates by resolving billing issues and enhancing patient trust. Demonstrated exceptional time management and attention to detail, significantly improving clinic operations. Skilled in maintaining high-pressure environments calmly, my tenure at McDonald's further honed my customer service and organizational abilities.
Overview
1
1
year of professional experience
Work History
Patient Representative
Hunterdon Gastroenterology Associates
04.2024 - Current
- Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
- Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
- Managed patient intake process, ensuring accurate documentation and efficient service delivery.
- Collaborated with medical staff to ensure timely and accurate communication of patient needs.
Crew Member
McDonald's
04.2023 - 10.2023
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Hunterdon Central Regional High School District
Flemington, NJ06.2025
Skills
- Multitasking and Organization
- Time Management
- Attention to Detail
- Punctual and Hardworking
- Calm and Effective Under Pressure
Languages
Spanish
Professional Working
Timeline
Patient Representative
Hunterdon Gastroenterology Associates
04.2024 - Current
Crew Member
McDonald's
04.2023 - 10.2023
High School Diploma -
Hunterdon Central Regional High School District