KRISTINA DRUM
Greenup,IL
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for clients. Offers enhanced care with flexible learning approach for individuals. Experience in in-home settings providing guidance and encouragement to clients through physical and emotional support.
Overview
11
11
years of professional experience
Work History
COMMUNITY OUTREACH COORDINATOR
HOUR HOUSE
07.2021 - Current
- Build partnerships with community stakeholders to foster recovery centered environment in communities.
- Conduct community health needs assessment specific to substance use
- Identify gaps to substance use recovery in community.
- Collaborate with community members to identify resources for those in need.
- Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
MONITOR
HOUR HOUSE
07.2020 - 10.2021
- Monitor clients at different facilities at different stages through the recovery process.
- Provide emotional support for clients.
- Enforce program structure.
- Make medication available to clients
- Document anything of significance pertaining to clients
- Make transportation notes in Essentia so that clients can be billed
- Facilitate educational groups.
CAREGIVER
PHYLLIS SCOLES
10.2020 - 07.2021
- Assisted client with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged client in meaningful conversation, socialization, and activity while providing personal care assistance.
CAREGIVER
THE BUXTONS
09.2018 - 07.2020
- Monitored and documented client vital signs every 2 hours.
- Meet all of client's personal hygiene needs such as bathing, hair washing, oral care, and cleaning sites.
- Provide emotional support by talking to client, holding client's hand, reading to client, and always showing love and compassion.
- Assist with taking client to wound care and other appointments.
- Turned and positioned bedbound client to prevent bedsores and maintain comfort levels.
HOUSEKEEPING SUPERVISOR
HAMPTON BY HILTON
09.2013 - 03.2020
- Supervised and delegated tasks to 6 housekeepers.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Education
Associate of Applied Science - Human Services/Psychology
LAKE LAND COLLEGE
Mattoon, IL12.2017
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Emotional Support
- Relationship Building
Timeline
COMMUNITY OUTREACH COORDINATOR
HOUR HOUSE
07.2021 - Current
CAREGIVER
PHYLLIS SCOLES
10.2020 - 07.2021
MONITOR
HOUR HOUSE
07.2020 - 10.2021
CAREGIVER
THE BUXTONS
09.2018 - 07.2020
HOUSEKEEPING SUPERVISOR
HAMPTON BY HILTON
09.2013 - 03.2020
Associate of Applied Science - Human Services/Psychology
LAKE LAND COLLEGE
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