Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristina Dunphey

New York Metropolitan

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Event Manager / Webcast Producer

MJH Life Sciences Present
09.2022 - Current
  • Organize the appropriate stakeholders for project kick-off meetings utilizing information provided in the project brief. Develop a detailed agenda, defining and assigning project tasks, deliverables, and deadlines.
  • Manages client relations (international and nationally) to ensure we are meeting their needs and expectations as well as providing our guaranteed white-glove service.
  • Manages webcast production process from start to finish by collaborating with sales & clients to produce quality events.
  • Effectively utilizes Workfront for project tracking, organization, and communication daily
  • Produces & Manages approximate 10-15 virtual events a month ranging from fully live events to fully pre-recording events that start from the IO to the execution.


Senior Client Manager

Holistic Wholeness Instate
01.2021 - 09.2022
  • Successfully fostered and nurtured client relationships at a start-up company, resulting in a remarkable achievement of doubling the client base within one year
  • Client Communication: Serve as the main point of contact for clients and their families, addressing inquiries, scheduling requests, and concerns promptly and professionally.
  • Executed cross-promotion strategies by organizing and participating in pop-up events, effectively expanding brand reach and fostering valuable collaborations.
  • Built positive relationships with clients and their families, offering support, reassurance, and empathy throughout their homecare journey.
  • Responsible for handling all financial transactions related to patients’ programs and building finance options


Head Varsity Girls Lacrosse Coach

Hillsborough High School
05.2017 - 05.2022
  • Took pride in fostering both the present and future of our program. In addition to leading our varsity squad to success, I actively engaged with our youth teams, providing mentorship, coaching, and guidance to nurture young talent and ensure a seamless transition into the high school program.
  • Created a culture of community engagement and social responsibility within the lacrosse program, leading numerous impactful community service initiatives.
  • Coordinated daily practice, conditioning & communicating with parents and community


Marketing Coordinator

Prudential
01.2019 - 04.2020
  • Coordinated on & off sites arrangements for all events – assist with negotiations for space contract & book event space while arranging catering and completing logistics
  • Effective tagging strategy based on the campaign objective, intended audience journey, media mix, and learning agenda to ensure seamless data flow, which enables proper reporting and insights extraction
  • Supported the executives by managing all day-to-day matters including but not limited to calendar management, meeting logistics for internal and external appointments, and processing expenses
  • Searched, recruited and scheduled new candidates through LinkedIn, Brokercheck and eRelationship marketing database & assisting through new candidates onboarding
  • Assisted clients and Financial Professionals using salesforce database by sending out leads and looking up client’s confidential information including insurance benefits, statements, and premiums.

Game Day Operations & Client Relations

New York Jets
08.2017 - 01.2019
  • Assist in the set up and breakdown of all New York Jet home games, pre-season games, and other events hosted by the Jets throughout the season
  • Worked directly with season ticket holders to exceed their game day expectations while maintaining a positive relationship.
  • Employed of the Month in November 2018, for exemplifying extraordinary, to season ticket holders.

Marketing Assistant Intern

Rutgers Athletics
01.2015 - 05.2017
  • Executed pre-game, in-game, and post-game tasks, contributing to the overall success and professionalism of Rutgers Athletics events. (Basketball & Football)
  • Elevated the game day experience for Rutgers Athletics fans by spearheading innovative ideas and events, delivering memorable moments that enriched the overall fan engagement and enjoyment.
  • Wrote copy for social media posts, promotional emails and other marketing collateral.

Education

Bachelor of Arts - Media & Journalism

Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2017

Skills

  • Adaptability and Flexibility
  • Project Management
  • Leadership Skills
  • Microsoft Office Suit
  • Analytical Skills
  • Technical Skills

Certification

Lean Six Sigma Yellow Belt, Certified Substitute Teacher for Hillsborough School District K-12,


Lacrosse Accolades: 2017 pre season All American, 3X All Big Ten , named to the 2016-2017 IWLCA, selected for USA women’s lacrosse tryouts in 2016, graduated in the top 5 in program history for points.

Timeline

Lead Event Manager / Webcast Producer

MJH Life Sciences Present
09.2022 - Current

Senior Client Manager

Holistic Wholeness Instate
01.2021 - 09.2022

Marketing Coordinator

Prudential
01.2019 - 04.2020

Game Day Operations & Client Relations

New York Jets
08.2017 - 01.2019

Head Varsity Girls Lacrosse Coach

Hillsborough High School
05.2017 - 05.2022

Marketing Assistant Intern

Rutgers Athletics
01.2015 - 05.2017

Bachelor of Arts - Media & Journalism

Rutgers, The State University of New Jersey

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Kristina Dunphey