Summary
Overview
Work History
Education
Skills
www.getcrmd.com
Languages
Timeline
Generic

Kristina Duong

Summary

Results-driven [Job Title] with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.

Overview

14
14
years of professional experience

Work History

CEO, Marketing Manager

CRMD LLC
04.2019 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Collaborated with marketing team to develop successful marketing strategies.
  • Spearheaded marketing initiatives.
  • Managed company social media pages and increased social media presence, monitoring user engagement.
  • Monitored website and social media traffic.
  • Increased brand awareness through creation and management of social media channels, boosting social media engagement

Social Media Marketing Director

Vape Genie US
08.2016 - 03.2018
  • Developed strong relationships with influencers to expand brand reach and drive user-generated content.
  • Managed a team of social media specialists, ensuring consistent messaging and tone across all channels.
  • Increased brand awareness by developing and implementing comprehensive social media strategies.
  • Streamlined internal processes for content creation, approval, scheduling, and publishing.
  • Implemented effective paid advertising campaigns, resulting in increased reach and conversions.
  • Spearheaded crisis management efforts, addressing negative feedback swiftly while maintaining professionalism in public communications.

Field Marketing Manager

Cleveland Guardians
01.2010 - 02.2013
  • Enhanced lead generation through targeted local events and trade shows.
  • Increased conversion rates by tailoring messaging and collateral to target audiences.
  • Conducted market research to identify customer needs and preferences.
  • Increased sales through application of Gorilla marketing program.
  • Spearheaded community outreach programs, strengthening the company''s presence within local markets.
  • Mentored junior team members, fostering professional development and growth within the department.
  • Established strong relationships with key industry influencers to expand brand reach.
  • Boosted brand awareness by creating and executing strategic field marketing campaigns.

Education

Business Marketing

Lorain County Community College
Cleveland, OH
04.2010

Skills

  • Effective Decision Making
  • Operational Excellence
  • Customer Focus
  • Strategic Visioning
  • Crisis Management
  • Talent Development
  • Customer Relations
  • Business start up
  • Business Management
  • Project Management
  • Strategic Planning
  • Active Listening
  • Skilled in Photoshop and Adobe Illustrator

www.getcrmd.com

Created and Designed website for my own company.

Languages

Vietnamese
Professional Working

Timeline

CEO, Marketing Manager

CRMD LLC
04.2019 - Current

Social Media Marketing Director

Vape Genie US
08.2016 - 03.2018

Field Marketing Manager

Cleveland Guardians
01.2010 - 02.2013

Business Marketing

Lorain County Community College
Kristina Duong