KRISTINA FARRELL
New York,NY
Summary
An ideal team member with superb multi-tasking, problem-solving skills and overachieving abilities. I maintain a professional demeanor while also being interpersonally savvy. Displaying exemplary customer service in a fast-paced work environment with meticulous attention to detail. Highly adaptable to all conditions and exhibit strong organizational skills. I am driven to provide preeminent customer service to all clientele. I have gained an ample amount of experience and can contribute great value to your company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
S.O.C Operator
Alliance Security
New York, NY
03.2025 - Current
- Continuous monitoring and proactive threat hunting using the building security camera systems.
- Knowledge of network protocols, operating system internals, and log analysis.
- Rapid incidence response, retrieve incident footage from building security cameras.
- Excellent written and verbal communication skills with the ability to translate complex findings.
- Demonstrated ability to work both independently and collaboratively in a fast-moving environment.
- Collaborate with other Security and Engineering personnel to ensure all systems of detection are reliable.
Receptionist/ ID Card Specialist
Securitas Security Services
04.2016 - 08.2024
- Work closely with the corporate travel management team to provide car service for the executive management committee.
- Provide accurate reports on car service usage using Microsoft and other office software.
- Print photo badges for verified personnel and with approved specialized access.
- Monitor building access, grant and terminate access upon requests.
- Maintain an organized and polished appearance for the reception help desk.
- Assist with scheduling, printing, scanning, faxing and filing documents.
- Provide answers and assistance to all visitors.
- Enforce health and safety policies.
- Manage phone calls and correspondence.
- Manage emergency calls and discrepancies.
Education
Diploma - Business Administration
Southern New Hampshire University
01-2029
Diploma -
Edward A Reynolds West Side H.S
12-2013
Skills
- Time Management
- Computer Literacy
- Strategic Planning
- OSHA 10 Hour General Industry 2016
- Security Guard License 2016
- F-01 Fire Guard License 2017
- Freight Dispatcher Training Program 2026
- Office Support
- Communication
- Analytical Skills
Certification
- Truck Dispatcher Training - 04/2026
Timeline
S.O.C Operator
Alliance Security
03.2025 - Current
Receptionist/ ID Card Specialist
Securitas Security Services
04.2016 - 08.2024
Diploma - Business Administration
Southern New Hampshire University
Diploma -
Edward A Reynolds West Side H.S