KRISTINA FISHER
Clayton,NC
Summary
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Support Specialist
Town Of Morrisville Parks And Recreation
07.2023 - Current
- Boosted team productivity by organizing workflow, assigning tasks, and monitoring performance.
- Collaborated with cross-functional teams to ensure smooth project execution and timely completion.
- ·Assists in the department accreditation process including the review, update, and compliance with accreditation standards as mandated by the Commission for Accreditation of Parks and Recreation Agencies (CAPRA).
- Processes facilities rentals and program registrations and reviews, processes and approves all participant and user refunds in accordance with department policy
- Strengthened internal communication by managing correspondence, distributing information, and maintaining an updated contact database.
- · Monitors and balances part-time staff payroll expenditures and maintains the part-time position chart.
- Consolidated financial reports for budget tracking purposes, ensuring fiscal responsibility across departments.
- Assisted in the onboarding process of new team members by providing training materials, coordinating schedules, and providing support during the transition period.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Conducted thorough reference checks, ensuring candidates met company standards before extending offers.
- Optimized job postings for the department for better visibility, resulting in increased applicant numbers.
- Improved talent pipeline by proactively networking at industry events and utilizing social media platforms.
- · Monitors purchasing and contracting activities of the department to ensure compliance with applicable policies and regulations; initiates and processes purchase requisitions.
- ·Serves as liaison with other Town departments (Finance, Human Resources, and IT) to ensure all processes/information between departments function properly and troubleshoot any problems to re-establish normal functions.
- Negotiated offers effectively with candidates leading to mutually beneficial agreements for both parties.
Account Manager
Ocmulgee Concrete Services
02.2021 - 07.2023
- Cultivated strong client relationships through proactive communication and problem-solving
- Generated and presented reports to senior management on account performance
- Updated client information, contract changes and product prices in company databases
- Streamlined processes for greater efficiency and cost savings
- Maintained knowledge of company products and made recommendations based on client needs and prices
- Managed list of outstanding accounts payable, general ledger and vendor files
- Assisted with budget preparation and monitoring
- Researched and resolved accounting discrepancies
- Managed accounts payable weekly check run
- Prepared invoices for billing clients.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Correctional Officer/Switchboard Operator/Admin Assistant
Public Safety
10.2015 - 07.2021
- Tracked inmates through head counts, visitor logs and scheduled activities
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting
- Observed behavior of residents individually and in groups
- Booked new inmates into facility and processed inmates for release
- Announced important information and emergency notifications over PA system
- Created and maintained company phone directory with current extensions and staff information
- Trained and mentored new Central prison operations employees
- Responded to inmate family inquiries with patience and positivity to establish excellent first impression
- Maintained accurate records of calls placed and received
- Operated switchboard and routed incoming calls to appropriate departments
- Monitored automated systems for placing collect calls and intervened for callers needing assistance
- Attended safety training meetings to learn procedures for handling medical and fire emergency calls
- Maintained accurate records of calls placed and received
- Stocking supplies and typing documents
- Entered financial transactions in the accounting software program on a daily basis so account balances accurately reflect income and outgo
- Prepared reports like financial, auditing, accounting, and tax on a monthly or quarterly basis
- Monitored office supply levels and reorder as necessary tag and monitored fixed assets pay supplier invoices in a timely manner
- Responsibilities included overseeing general accounting functions, including AR/AP, account reconciliation, and cash management.
Assistant Manager
Piggly Wiggly Supermarket
08.2013 - 09.2015
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Monitored security and handled incidents calmly
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Planned team-building exercises to increase employee performance and job satisfaction
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency and increased sales by 10%.
Office Assistant
Express Market 16
04.2012 - 05.2013
- Performed A/P functions, payment processing in an timely manner to take advantage of vendor early payment discounts, contacted vendor with discrepancies and reconciled vendor statements
- Delivered clerical support by handling range of routine and special requirements
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
- Oversaw automated tracking and documentation of data, client correspondence and office operations
- Interacted with customers by phone, email or in-person to provide information
- Processed invoices and expenses using QuickBooks to facilitate on-time payment
- Completed clerical tasks such as filing, copying and distributing mail
- Verified accuracy of business records by consistently updating customer information
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Education
Bachelor Of Science In Accounting -
Elizabeth City State University
Elizabeth City, NC12.2024
High School Diploma -
Lakewood High School
Salemburg, NC06.2009
Skills
- Strong telephone etiquette
- Professional communication
- Operating switchboards
- Typing skills of 65 WPM
- Call Routing
- Quick books
- Cash Deposits
- QuickBooks
- Financial Report Writing
- Accounts Receivable
- Auditing
- Expense Control
- Strong Lead Development Skills
- Accounts Payable and Accounts Receivable
- Revenue Retention
- Strategic Planning
- Onboarding process
- Recruitment analytics
Certification
CPR Certification
Timeline
Administrative Support Specialist
Town Of Morrisville Parks And Recreation
07.2023 - Current
Account Manager
Ocmulgee Concrete Services
02.2021 - 07.2023
Correctional Officer/Switchboard Operator/Admin Assistant
Public Safety
10.2015 - 07.2021
Assistant Manager
Piggly Wiggly Supermarket
08.2013 - 09.2015
Office Assistant
Express Market 16
04.2012 - 05.2013
Bachelor Of Science In Accounting -
Elizabeth City State University
High School Diploma -
Lakewood High School
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