Kristina Fleming

Answering phone calls, greeting visitors, and handling inquiries from customers.

Managing appointment schedules for service and sales departments.

Handling correspondence, emails, and other communication.

Maintaining organized records of sales, service appointments, and customer information.

Assisting with invoicing, billing, and documentation related to vehicle sales and service.

Coordinating with finance, service, and sales teams to ensure smooth workflow.

Supporting inventory management and ordering office supplies.

Providing administrative support for marketing and promotional activities.

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
• Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.