Summary
Overview
Work History
Education
Skills
Hobbies
Additional Information
Timeline
Generic

Kristina Freund

Milford,CT

Summary

Well-qualified People Professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further business goals. Ready to leverage training and experience to take on new professional challenges.

Overview

12
12
years of professional experience

Work History

Realtor

Coldwell Banker
07.2021 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Wrote contracts to outline sales and purchases of properties.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised and informed prospective clients on current market activities and conditions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Collaborated with stakeholders to complete property sales and purchases.
  • Completed property walk-throughs before completing deals to uphold accuracy in listings and appraisals.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Compared recently sold area properties to determine competitive market prices.
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Increased closed transactions by 16%.

Benefits Specialist (Contract)

Factset Research Systems Inc
07.2019 - 11.2020
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
  • Checked employees' benefits enrollment for accuracy and inputted all data into ADP.
  • Implemented open enrollment system to streamline benefits processes for employees.
  • Lead Corporate Perks initiative: identified and recommended vendors, managed implementation and lead in employee communications of rollout and internal resources.
  • Managed video communications production of well-being webinars, financial wellness webinars and open enrollment informational webinar series.
  • Processed 50 - 100 Employee Verifications per week according to company policy.
  • Conducted audits and reconciliations of various insurance data and benefits programs.

Sr Human Resources Operations Analyst (Contract)

Navigators Group, Inc.
09.2018 - 04.2019
  • Documented business processes and analyzed procedures to align with changing business needs.
  • Assisted in transition of company merger where benefits were involved. This included employee and vendor communications, and collection of data for reporting to new parent company.
  • Conducted open enrollment communications and database systems testing in preparation for 500+ employee rollout.
  • Ad hoc data analytics and benefits audits.

Human Resources Manager

Chalk & Vermilion Fine Arts
09.2014 - 08.2018
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Motivated employees through special events and incentive programs.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Recruited top talent to maximize profitability.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Devised hiring and recruitment policies for 100+ employee company.
  • Coordinated technical training and personal development classes for staff members.
  • Liaised between multiple business divisions to improve communications.

Human Resources Coordinator

Vitec Videocom Inc.
10.2011 - 05.2014
  • Supported HR function with emphasis on record keeping, data entry, and general HR tasks.
  • Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
  • Maintained human resources information system and kept employee files up to date and accurate for 150 person organization.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported employee relations, cultivating retention with welcoming and inclusive work culture.

Education

Master of Arts - Medieval Studies

University of Reading
Reading, UK
12.2009

Bachelor of Arts - English

University of Connecticut
Storrs, CT
12.2002

Skills

  • Closing Support
  • Pricing Negotiation
  • Leasing and Sales
  • Property Tours and Inspections
  • Client Relations
  • Negotiation
  • Marketing and Advertising
  • Marketing Coordination

Hobbies

Blogging, reading, walking along linear trails and creative endeavors including photography and writing. 

Additional Information

First job out of college was in academic publishing. I see the big picture and appreciate the details!

Timeline

Realtor

Coldwell Banker
07.2021 - Current

Benefits Specialist (Contract)

Factset Research Systems Inc
07.2019 - 11.2020

Sr Human Resources Operations Analyst (Contract)

Navigators Group, Inc.
09.2018 - 04.2019

Human Resources Manager

Chalk & Vermilion Fine Arts
09.2014 - 08.2018

Human Resources Coordinator

Vitec Videocom Inc.
10.2011 - 05.2014

Master of Arts - Medieval Studies

University of Reading

Bachelor of Arts - English

University of Connecticut

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Kristina Freund