Epic
Kristina Gasco
Castle Rock,CO
Summary
Dynamic Certified Pharmacy Technician with a proven track record at Craig Hospital in enhancing workflow optimization and medication dispensing accuracy. Skilled in aseptic techniques and problem-solving, adept at improving patient care and pharmacy efficiency. Excelled in team collaboration and drug inventory control, significantly contributing to a seamless pharmacy operation.
Overview
15
15
years of professional experience
Work History
Certified Pharmacy Technician
Craig Hospital
11.2016 - Current
- Answered incoming phone calls and addressed questions regarding orders or where to find certain medications.
- Counted, measured and compounded medications following standard procedures.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Compounded various IV medications in sterile IV hood.
- Delivered medications to their correct location in the med rooms on each of the hospital's floors.
- Reloved many different Omnicell issues.
- Prepared medications for patients going on outings for therapeutic recreation.
Lead Certified Pharmacy Technician
WelldyneRx - US Specialty Care
08.2012 - 01.2017
- Set up and modified patient profiles in CPR+ to include current information such as medications, shipping information and insurance details.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Solved patient problems over the telephone by providing assistance with placing refills, verifying shipping information, and answering any questions regarding their medications.
- Worked closely with our prior authorization department to solve third party billing issues.
- Provided training and assistance to all new employees at the Centennial, CO and Lakeland, FL locations.
- Entered and calculated new and incoming prescriptions in data entry.
- Provided outstanding customer service to patients and providers calling into the pharmacy.
- Assisted patients in enrolling in patient savings programs for expensive medications.
Certified Pharmacy Technician
King Soopers Pharmacy
10.2011 - 11.2012
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Collected co-payments or full payments from customers.
- Resolved third-party billing, computer system and customer service issues.
- Managed opening and closing duties for pharmacy.
Certified Pharmacy Technician
Day Street Pharmacy
07.2009 - 09.2011
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Filled and delivered medications to nursing homes in the area.
Education
No Degree - General Education
Moreno Valley College
Moreno Valley, CAHigh School Diploma -
Canyon Springs High School
Moreno Valley, CAPharmacy Technician - Pharmacy
American Career College
Ontario, CA06.2009
Skills
- Problem-solving skills
- Pharmacist support
- Prescription Management
- HIPAA
- Aseptic Techniques
- Intravenous admixture preparation
- Drug Inventory Control
- Manual and automated medication dispensing
- Advanced math skills
- Pharmaceutical Calculations
- Team Collaboration
- Workflow Optimization
Software
Timeline
Certified Pharmacy Technician
Craig Hospital
11.2016 - Current
Lead Certified Pharmacy Technician
WelldyneRx - US Specialty Care
08.2012 - 01.2017
Certified Pharmacy Technician
King Soopers Pharmacy
10.2011 - 11.2012
Certified Pharmacy Technician
Day Street Pharmacy
07.2009 - 09.2011
No Degree - General Education
Moreno Valley College
High School Diploma -
Canyon Springs High School
Pharmacy Technician - Pharmacy
American Career College
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