Kristina Gebo
Peru,NY
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
25
25
years of professional experience
Work History
Janitor
Plattsburgh State University
05.2000 - Current
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Supported energy conservation efforts by turning off lights in unused spaces and monitoring heating/cooling systems for efficiency improvements.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Operated buffers and burnishers to clean and polish floors.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Performed regular inspections of fire extinguishers, emergency exits, and other safety equipment to ensure proper functioning.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Checked in and stocked inventory throughout facility.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Supervised supplies in inventory and submitted reorder requests.
- Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Worked well in a team setting, providing support and guidance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Developed strong communication and organizational skills through working on group projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Customer Service Representative
Albank
05.1999 - 05.2000
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Maintained up-to-date knowledge of product and service changes.
- opening and closing accounts checking, savings, CD, death of depositor
Education
No Degree - Accounting
Penn Foster College
Scottsdale, AZ12.2024
Skills
- Hazardous Chemicals Handling
- Inventory Management
- Client Communication
- Sweeping and Mopping
- Responsible and Dependable
- Productivity and Time Management
- Supply Management
- Quality Control
- Special Event Preparation
- MSDS knowledge
- Employee Training
- Timely Paperwork Completion
- Adaptable and Flexible
- Customer service-focused
- Conscientious and Detail-Oriented
- Checklists and Recordkeeping
- Time Management
- Attention to Detail
- Customer Service
Timeline
Janitor
Plattsburgh State University
05.2000 - Current
Customer Service Representative
Albank
05.1999 - 05.2000
No Degree - Accounting
Penn Foster College
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