Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristina Gilvin

Erlanger,KY

Summary

Motivated Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

4
4
years of professional experience

Work History

Sales Agent

Spectrum
03.2023 - Current


  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Trained and mentored new sales representatives.
  • Increased sales and customer satisfaction through personalized servicing.
  • Explained features and advantages of Charter products or services to promote sales.

Sales Agent

Total Quality Logistics
01.2021 - 03.2022
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Assisted call-in customers with questions and orders.
  • Retained excellent client satisfaction ratings through outstanding service delivery.

Property Manager

BBK Maintenance
09.2019 - 01.2021
  • Coordinated appointments to show marketed properties.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Generated leads for sales and rental properties through cold calls and referrals.

Education

Mt Healthy High School
Cincinnati, OH
06.2021

Skills

  • Negotiation Tactics
  • Closing Sales
  • Problem-Solving Strengths
  • Team Goals
  • Business Development
  • Customer Retention Abilities
  • Conflict Resolution Techniques

Timeline

Sales Agent

Spectrum
03.2023 - Current

Sales Agent

Total Quality Logistics
01.2021 - 03.2022

Property Manager

BBK Maintenance
09.2019 - 01.2021

Mt Healthy High School

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Kristina Gilvin