Dedicated Assistant Manager with experience in operations management at Hardees, enhancing customer satisfaction through exceptional service and effective team leadership.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hardees
10.2018 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets
Conducted performance evaluations and provided constructive feedback to employees.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Defined clear targets and objectives and communicated to other team members.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Production Associate
Johnsonville
2014 - 2016
Followed safety procedures and guidelines to maintain safe working environments.
Met production targets and tight deadlines by collaborating closely with team members.
Made sure that products were produced on time and are of good quality.
Crew Team Member
Taco Bell
2011 - 2013
Provided excellent customer service by greeting customers and meeting quality expectations.
Prepared products following restaurant, health, and safety standards and procedures.
Server
Charcoal Inn
2000 - 2008
Served food and beverages promptly with focused attention to customer needs.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.