Proactive worker committed to helping organizations provide top-notch services and support. Skilled at interpersonal communications with knowledge of behavior and motivation of teams. Fantastic attention to detail and multitasking abilities. 20+ years of professional experience. Proficient in data analysis and motivational interviewing. Dedicated to fostering positive and productive environment to support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Clinical Intern
Phoenix Rising Centers
06.2023 - Current
Documented patient information and care activities in electronic health record.
Work with private sector, non-profit and public agencies to seek funding and build partnership relationships related to supports, services, and solutions for vulnerable populations
Delivered counseling services under close supervision of mental health professional
Administered, scored and interpreted psychological tests during office visits.
Provided quick crisis intervention strategies to assist clients with emergencies.
Implemented CBT treatment modalities to achieve positive outcomes for patients while working under direct supervision of clinical director.
International Military Student Officer
US Naval War College
03.2023 - Current
Experience project management and managing different personalities for cohesive learning experience with clear communication and expectations
Facilitate the functions and actions of students accounting for cultural and language barriers
Assure housing operations are in accordance with rules, regulations, ordinances, policies, directives and prepares for and respond to audits and reviews once monthly housing allowances are distributed
Represented the department at interagency meetings and work groups
Worked in team environment to maintain high levels of productivity.
Worked with industry professionals to further drive learning goals.
Completed projects and submitted research proposals to propel personal learning ambitions.
Created, prepared, and delivered reports to various departments.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
Training, Education & Outreach Specialist
Marine Corps Community Services
01.2020 - 12.2022
Conduct needs assessments, interviews, presentations, training sessions and coordinate resources
Exercised initiative in resolving problems, rendering decisions, and carrying out revisions to plans
Supervised, facilitated, ran meetings, and to took charge of events when necessary
Analyzed data and presented logical conclusions and recommendations for policy change and supports to upper level leaders
Monitored participant workflow and behaviors throughout training process and developed effective training plans based on department needs and objectives.
Offered personalized support to individuals needing inclusive services, helping connect each with available resources and relevant team members.
Recorded, transcribed and maintained confidential client information into applicant tracking system and database.
Command Spouse
USS Scranton
12.2018 - 09.2022
Managed the logistics of having a large number of community partners supporting each command function
Regularly assessed progress and provided feedback to support continued development.
Served as role model for mentees by demonstrating strong values and ethical standards.
Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
Handled confidential and sensitive information with discretion and tact.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Organized and coordinated conferences and monthly meetings.
Program Director
Child And Youth Programs
08.2015 - 11.2018
Oversaw the operations of 4 separate programs and analyzed and improved programs, interpreted ordinances and regulations in an effort to develop new programs and opportunities
Negotiated program contracts and agreements to obtain cost-effective pricing.
Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
Recruitment/ retention/ training/ appraisal and discipline of staff under direct supervision
Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
Provided ongoing direction and leadership for program operations.
Education
Bachelor - Science, Human Services, Training and Development
Old Dominion University
2010
Counseling
Northwestern University
Evanston, IL
08.2024
Skills
Psychological Assessment
Data Analysis
Community Relations
Project Planning
Supervision and leadership
Analytical Thinking
Customer Relationship Management (CRM)
Contract Development
Personnel Management
Interpersonal Communication
Accomplishments
Achieved program accreditation by completing review and restructuring with accuracy and efficiency.
Awarded a bonus in recognition of managing the addition of a variety of program improvement initiatives
Created detailed expense reports for a $32 million budget, with monthly projections and less than 3% variance
Supervised team of 96 staff members.
Used Google to develop inventory tracking system focusing on customer satisfaction
Collaborated with team of 5 in the development of Summer Splash large community event
Prepared and distributed payroll for staff of 96 direct reports.
Certification
Contracting Representative for DoD
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Clinical Intern
Phoenix Rising Centers
06.2023 - Current
International Military Student Officer
US Naval War College
03.2023 - Current
Training, Education & Outreach Specialist
Marine Corps Community Services
01.2020 - 12.2022
Command Spouse
USS Scranton
12.2018 - 09.2022
Program Director
Child And Youth Programs
08.2015 - 11.2018
Bachelor - Science, Human Services, Training and Development
Old Dominion University
Counseling
Northwestern University
Contracting Representative for DoD
Similar Profiles
Monique SissonMonique Sisson
Therapist Intern at Phoenix Rising CentersTherapist Intern at Phoenix Rising Centers
Sales Consultant To Logistical and Other Industries, Small Business M&A at Phoenix Rising I, LLCSales Consultant To Logistical and Other Industries, Small Business M&A at Phoenix Rising I, LLC