Kristina Gomez
White Sheep
Midlothian,IL
2
Languages
1
Certification
11
years of professional experience
Motivated and detail-oriented entry-level phlebotomist who recently completed phlebotomy training. Knowledgeable in venipuncture techniques, specimen collection, infection control, and patient safety. Strong communication and interpersonal skills with a commitment to providing compassionate patient care. Eager to apply my training and develop my skills in a healthcare setting.
Work History
Pastry Assistant
1 Year 4 Months- Executed recipes with precision, ensuring consistency and presentation of pastries.
- Maintained a clean and organized workspace for pastry preparation
- Produced pastries in bulk batches for distribution
- Maintain clean and organized area to prep pastries
- Monitored product levels and reported shortages to management
Medical Receptionist
1 Year 4 Months- Registered patients, verified demographics, and updated electronic health records with accuracy.
- Verified insurance coverage and obtained referral information before patient visits.
- Collected copays, processed payments, and balanced front desk transactions with consistency.
- Prepared patient charts and visit documentation for timely check-in and clinical support.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered multi-line phones, routed calls, and resolved routine patient inquiries promptly.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Enhanced office ambiance by decorating spaces thoughtfully for holidays and seasons., decorating appropriately for holidays and seasons.
- Executed multiple administrative tasks, including filing, copying, and faxing documents in an organized manner. by filing, copying and faxing documents.
- Registered and verified patient records before triage with most up-to-date information.
Prep Cook
9 Years 7 Months- Prepared ingredients according to recipes, maintaining consistent quality and portion control across prep stations.
- Sliced, chopped, and portioned produce, proteins, and sauces with accuracy and efficiency.
- Prioritized menu needs and ensured timely station readiness.
- Measured and mixed ingredients according to precise recipes for best results.
- Monitored food safety procedures, including proper labeling, dating, and storage of perishable ingredients.
- Rotated inventory and tracked ingredient freshness to reduce waste and support kitchen consistency.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Trained new prep staff on knife handling, sanitation standards, and kitchen organization practices.
- Maintain clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Prioritize menu needs and ensuring timely station readiness.
- Communicated with culinary team to adjust prep priorities and maintain service readiness during peak demand.
- Trained and assisted new kitchen staff member.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Cultivated a safe working environment by consistently wearing appropriate protective gear and practicing safe handling techniques during food preparation tasks.
- Ensured customer satisfaction by paying close attention to dietary restrictions and special requests.
- Played an assisting role in special events catering, ensuring high-quality food production under pressure.
- Played assisting role in special events catering, ensuring high-quality food production under pressure.
- Adapted quickly to menu changes, demonstrating flexibility and keen ability to learn new recipes.
Education
Certified Phlebotomy Technician (CPT) - Phlebotomy
- Relevant coursework: Medical terminology, Order of Draw
- Practice needlesticks
- Blood Draws
- Safety and Sanitation
- HIPAA Guidelines
Certified Coding Associate - Medical Billing And Coding
- Relevant Coursework: Medical terminology, Coding ICD-10-CM, ICD-10-PCS, CPT
- GPA: 3.8
- Distinguished member of National Society of Leadership and Success
- Dean's List [Spring 2023]
Skills
Attention to detail
Time management
Multitasking Abilities
Organizational skills
Reliability
Teamwork and collaboration
Critical thinking
Medical terminology
HIPAA compliance
EMR / EHR
Proficient in EPIC
Certification
- Certified Coding Associate-2024
- Certified Phlebotomy Technician-2026
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pastry Assistant
White Sheep
06.2025 - CurrentRead More
Medical Receptionist
Duly Health and Care
02.2024 - 06.2025Read More
Prep Cook
Cooper's Hawk Winery and Restaurant
11.2015 - 06.2025Read More
Phlebotomy Training Specialists
Certified Phlebotomy Technician (CPT) from Phlebotomy
Read More
DeVry University
Certified Coding Associate from Medical Billing And Coding
Read More