Summary
Overview
Work History
Education
Skills
Timeline
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Kristina Green

Maricopa,AZ

Summary

Customer service professional with over 10 years of experience in finance and wellness industries. Proven ability to deliver empathetic, solution-oriented support in both high-pressure and luxury settings, including a Forbes Five-Star spa. Expertise in communication, problem-solving, and relationship management to enhance customer experiences.

Overview

5
5
years of professional experience

Work History

Nail Technician

Marriott
Chandler, AZ
12.2023 - Current
  • Meet Forbes Five Star exceptional standards for customer service and hospitality with an emphasis on anticipating client's needs
  • Provided manicures and pedicures using high-quality products and techniques.
  • Maintained cleanliness and organization of workstations to ensure a safe environment.
  • Consulted with clients to understand their nail care preferences and needs.
  • Educated clients on proper nail care and maintenance for lasting results.
  • Collaborated with team members to improve service delivery and customer satisfaction.

Nail Technician

Life Time
Gilbert, Arizona
03.2023 - 08.2025
  • Promoting through individual social platforms to engage potential clients
  • Provided manicures and pedicures using high-quality products and techniques.
  • Educated clients on proper nail care and maintenance for lasting results.
  • Managed appointment schedules to optimize client flow throughout the day.
  • Provided excellent customer service through friendly interactions with clients.

Etsy Shop Owner

Self Employed
Irvine, California
01.2021 - 03.2023
  • Designed and crafted unique handmade products for online marketplace.
  • Managed product listings, ensuring accurate descriptions and appealing visuals.
  • Responded to customer inquiries, providing exceptional service and support.
  • Conducted market research to identify trends and inform product development.
  • Implemented marketing strategies across social media platforms to increase visibility.
  • Processed orders and coordinated shipping logistics for timely delivery.
  • Created Etsy shop page, uploaded images and descriptions of products, managed inventory levels, and monitored traffic to the site.

Education

Manicurist License

Coastline Beauty College
Hemet, CA
01-2020

Skills

  • Client education
  • Problem solving
  • Social media marketing
  • Team collaboration
  • Market research
  • Appointment scheduling
  • Effective communication
  • Cross-selling products

Timeline

Nail Technician

Marriott
12.2023 - Current

Nail Technician

Life Time
03.2023 - 08.2025

Etsy Shop Owner

Self Employed
01.2021 - 03.2023

Manicurist License

Coastline Beauty College

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