Administrative professional with extensive experience in Boston Parks and Recreation and Boston Fire Department. Proficient in Microsoft Office Suite, Google Suite, and financial reporting, with expertise in BAIS FN/Peoplesoft. Recognized for enhancing operational efficiency and maintaining meticulous records, demonstrating a proactive approach to administrative support.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Boston Parks & Recreation
Boston, USA
01.2022 - Current
Executed purchasing transactions, including inventory orders and requisition entries into City financial software.
Maintained accurate records of orders and documentation to ensure accountability.
Collaborated with superintendents and vendors to facilitate order submissions and receipts.
Resolved order discrepancies promptly to enhance operational efficiency.
Processed vendor invoices accurately and within deadlines.
Managed vendor relations, addressing customer service requests and issues constructively.
Generated comprehensive financial reports to inform departmental decision-making.
Oversaw maintenance of accurate records for orders, slips, and related documentation.
Head Clerk
Boston Fire Department Fire Prevention
Boston, USA
07.2018 - 01.2022
Scheduled inspections for smoke and carbon monoxide detectors, licenses, and permits through various channels.
Resolved customer complaints promptly and professionally.
Reviewed and processed permit applications for fire safety compliance.
Assigned inspections to inspectors and tracked their completion effectively.
Entered inspection reports to prepare certificates, licenses, and registrations, ensuring data accuracy.
Processed cash and check payments for inspections and reconciled daily deposits.
Responded to public inquiries and directed them to appropriate personnel or agencies when necessary.
Provided administrative support by processing and issuing required permits, licenses, and certificates.
Head Receptionist
Boston Fire Department-Fire Prevention
Boston, USA
11.2017 - 07.2018
Answers incoming calls from constituents; provides information, routes to the appropriate employees or takes accurate messages.
Greets public and provides information and refers to the appropriate office or personnel.