Kristina Haddox
Concierge
Leadville,CO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Concierge position in any environment. Ready to help team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Concierge
Morning Star Assisted Living
Littleton , CO
12.2014 - 12.2021
- I established the head Concierge position at Morning Star Assisted Living for about 4years.
- I answered in coming calls, sorted mail and packages
- Assisted all outside Agencies, vendors with any needs.
- Maintained front desk's concierge book to provide visitors with access to relevant local information
Concierge
Morning Star Assisted Living
Littleton , CO
12.2014 - 12.2021
- Handled several phone calls per day
- Assisted customer inquiries and concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Exceeded goals through effective task prioritization and great work ethic.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
High School Diploma -
Columbine Senior High
Littleton, CO06.1984
Skills
- Recreational Advice
- Mail Receiving and Delivery
- Guest experiences
- Telephone etiquette
- Hospitality service expertise
Timeline
Concierge
Morning Star Assisted Living
12.2014 - 12.2021
Concierge
Morning Star Assisted Living
12.2014 - 12.2021
High School Diploma -
Columbine Senior High
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