Kristina Hargett Moore
Anderson,SC
Summary
I am detail-focused, and bring a hands-on approach and amazing energy to meet task-based needs. From 2009 until 2021 I was a stay-at-home mother to my 3 daughters, however, continued assisting my family in the Real Estate and Residential Construction field for much of that time. In 2021 I pursued an opportunity to take the licensing course to receive my Accident Health and Life Insurance Producers License. I very much enjoyed that education process, and quickly knew that I'd like to expand my knowledge in the insurance field. I began working in all lines of personal and commercial insurance in 2023, and obtained all necessary South Carolina licensing.
I am quick-paced, team-oriented, and eager to grow. My ability to focus and multi-task allows me to accomplish projects and meet concurrent deadlines and expectations. Above all, I love building genuine trust in the connections with each of my customers, and taking the time to analyze their assets and insure them properly. It is very important to me that I find a company or independent agency whose name I am proud to represent!
Overview
19
19
years of professional experience
Work History
Insurance Producer
Roberts Insurance Agency
Anderson, SC
02.2023 - 03.2024
- Developed and implemented marketing plans to increase client base.
- Conducted needs analyses for clients to determine appropriate insurance products.
- Provided customer service by responding to inquiries, resolving complaints, and processing policy changes.
- Identified potential new customers through cold-calling and networking activities.
- Prepared accurate quotes for prospective clients based on their individual needs.
- Presented comprehensive explanations of insurance policies to clients.
- Maintained up-to-date knowledge of relevant laws and regulations governing the sale of insurance products.
- Assisted with the underwriting process by gathering necessary documents from applicants.
- Generated leads through referrals, online campaigns, mailers.
- Followed up with existing customers to ensure satisfaction and renewals of policies.
- Performed administrative tasks such as maintaining records, filing paperwork.
- Processed payments from customers according to established procedures.
- Updated customer profiles with current information regarding contact details or policy changes.
- Utilized various software programs to manage accounts efficiently.
- Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
Administrative Assistant
Carolina Canvas and Marine
Anderson, SC
04.2021 - 02.2023
- Answer phone calls and emails to provide effective correspondence between our clients and our production team.
- Provide secretarial and office management support.
- Inventory and order supplies for office as well as all materials needed for production.
- Schedule appointments and design meetings for clients.
- Maintain accurate client records.
- Prepare and prioritize calendars for production team.
- Utilize editing programs to proofread content for typo-free emails and memos.
- Oversee all print marketing, sponsorship marketing, and social media marketing.
- Keep clear records of accounts payable and receivable by developing spreadsheets, faxing reports and scanning documents, maintaining account ledgers in neat and organized fashion.
Administrative Assistant to the Property Manager
Walden Oaks Apartments
Anderson, SC
06.2007 - 12.2008
- Handled resident complaints and expedited all maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Updated tenant and unit information to keep current in housing database.
- Created and updated marketing materials for department programs and properties.
- Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Managed maintenance staff of 3 employees and reorganized training procedures to increase productivity.
Assistant Property Manager
Ashton Park Apartments
Anderson, SC
10.2006 - 06.2007
- Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants.
- Explained policies and procedures to tenants and enforced all rules.
- Handled resident complaints and expedited all maintenance requests.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Created and updated marketing materials for properties.
- Oversaw daily operations, maintenance and administration of various properties.
- This was a brand new property, with buildings still under active construction while the completed units were starting to be leased to tenants. Therefore, I had to remain aware of all construction and maintenance projects and notify appropriate individuals of project updates, delays and schedule changes.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Increased occupancy through dynamic marketing initiatives.
Mortgage Loan Originator
TC Lending
Anderson, SC
01.2005 - 10.2006
- Developed and maintained relationships with local real estate agents.
- Originated loans and assisted senior-level credit officers with complex loan applications.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Observed all corporate and federal regulatory policies in terms of data security, privacy and confidentiality.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans, and identified valuable solutions for customers with credit problems.
Education
P&C, Accident Health And Life Insurance -
South Carolina Insurance Producers License
11.2021
Property Management License -
Wyatt Institute of Real Estate
Greenville, SC12.2006
Mortgage Loan Originator License -
Real Estate School of South Carolina
Columbia, SC01.2005
Some College (No Degree) - Business Management
Tri County Technical
Pendleton, SC08.2004
High School Diploma -
TL Hanna High School
Anderson, SC05.2004
Skills
- Personal Home, Auto, and Umbrella Insurance
- Life and Health Insurance
- Commercial Lines Insurance
- Type 65 WPM
- Proficient in Applied Systems and TAM
- Microsoft Office and Quickbooks
- Commercial property
- Fair housing mandates
- New construction
- Knowledge of leasing and market conditions
- Mortgages and loans
- Sales and marketing
- Records management systems
- Editing and proofreading
- Professional networking
- Database entry
- Legal documentation and reporting
- File and data retrieval systems
- Technologically savvy
- MLS
- Property maintenance
- Appraisals
- Market research
Professional References
- Paul Gettys, Previous Personal Auto and Marine Insurance Client, Paul can be reached at (864) 992-6362 or by email at paul@tacticalsonar.com
- Jeff Summers, Previous Commercial Insurance Client, Jeff can be reached at (864) 202-2047
- Kelly Mulliken, Hutch Design. Kelly serves as Chief Management Officer at Hutch Design in Anderson, SC. She can be reached by phone at (864) 934-5113, or by email at Kelly@hutchdesignco.com
- Benjamin Rogerson, Carolina Canvas and Marine. Ben serves as Production Manager at Carolina Canvas in Anderson, SC. He can be reached by phone at (864) 356-8421
- Jordan Walls, Bombshell Beautique. Jordan independently owns and operates Bombshell Beautique, a beauty salon and clothing boutique in Anderson, SC. She can be reached at (864) 328-6200
Timeline
Insurance Producer
Roberts Insurance Agency
02.2023 - 03.2024
Administrative Assistant
Carolina Canvas and Marine
04.2021 - 02.2023
Administrative Assistant to the Property Manager
Walden Oaks Apartments
06.2007 - 12.2008
Assistant Property Manager
Ashton Park Apartments
10.2006 - 06.2007
Mortgage Loan Originator
TC Lending
01.2005 - 10.2006
P&C, Accident Health And Life Insurance -
South Carolina Insurance Producers License
Property Management License -
Wyatt Institute of Real Estate
Mortgage Loan Originator License -
Real Estate School of South Carolina
Some College (No Degree) - Business Management
Tri County Technical
High School Diploma -
TL Hanna High School
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