Kristina Haroutunian
RIDGEFIELD
Summary
Compassionate Patient Services Coordinator known for maintaining high productivity levels and completing tasks efficiently. Skilled in patient communication, appointment scheduling, and medical records management. Excel at empathy, problem-solving, and teamwork, ensuring smooth operations and positive patient experiences.
Flexible hard worker ready to learn and contribute to team success.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Patient Services Coordinator
Uprite Medical Neurosurgery & Spine Surgeon
Totowa
08.2024 - 12.2024
- Ensured all patient forms were completed properly before submitting them for processing.
- Coordinated the release of medical records to third parties upon request.
- Managed the flow of incoming calls from patients and other healthcare providers.
- Coordinated insurance authorization for procedures and tests.
- Registered new patients in accordance with HIPAA guidelines.
- Provided administrative support to physicians, nurses, and other healthcare personnel.
- Assisted with scheduling appointments for patients.
- Assisted with filing insurance claims on behalf of patients.
- Adhered to HIPAA regulations when handling confidential patient information.
- Ensured medical records were accurately updated with patient information.
- Performed data entry into electronic health record system.
- Maintained accurate documentation of patient visits and follow-up care plans.
- Greeted patients and visitors in a friendly and professional manner.
- Answered telephone calls to schedule appointments and answer patient questions.
- Organized and maintained patient charts with proper classification and filing systems.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Verified demographics and insurance information to register patients in computer system.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
Front of House Manager
BNY Mellon
Jersey City
11.2022 - 08.2023
- Supervised the performance of waitstaff to ensure they were providing excellent service to customers.
- Managed reservations system including taking reservations over phone or online booking systems.
- Provided support to servers when needed during busy periods or peak hours.
- Organized seating arrangements for guests, ensuring maximum capacity of the restaurant was reached.
- Monitored dining room cleanliness and tidiness at all times.
- Promoted a positive work environment by encouraging collaboration among team members.
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Performed daily opening and closing duties such as setting up registers, counting money.
- Worked closely with chefs to ensure timely delivery of food orders to tables.
- Coordinated special events such as large parties, birthdays, anniversaries.
- Greeted customers and addressed their needs in a friendly and professional manner.
- Conducted regular inventory checks of stock levels in order to maintain adequate supply levels.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Monitored inventory levels of front of house supplies and placed orders as necessary.
- Assigned work tasks and activities, prepared schedules and managed staffing.
- Maintained cleanliness and organization in all front of house areas to uphold brand standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Inspected dining and serving areas for cleanliness and proper setup.
Daycare Teacher's Assistant
Apple Montessori Schools
Cliffside Park
09.2020 - 10.2022
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Managed crafts and other hands-on activities to engage kids and promote development.
- Developed and enforced positive strategies to encourage good behavior.
- Assisted in planning and preparing materials for art, science, and music activities.
- Maintained clean and organized classroom and play areas to ensure a healthy environment.
- Communicated effectively with parents and guardians about children's daily activities and progress.
- Enforced rules to teach good manners and maintain safe environment.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Read aloud and played alphabet games to encourage early literacy.
- Assisted children with hygiene tasks, including handwashing and bathroom breaks.
- Balanced schedules to promote optimal rest, play and educational periods.
- Communicated with parents about daily activities and any concerning behaviors.
- Monitored children during nap time, ensuring a quiet and restful environment.
Education
Bachelor of Science - CRIMINAL JUSTICE
BERKELEY COLLEGE
Paramus, NJ05-2023
Skills
- Patient confidentiality
- Appointment scheduling
- Patient registration
- Strong organization
- Insurance verification
- Follow-up care coordination
- Multitasking and organization
- Friendly and outgoing
- Excellent Communication
- Proficient
Languages
English
Professional
Armenian
Professional
Timeline
Patient Services Coordinator
Uprite Medical Neurosurgery & Spine Surgeon
08.2024 - 12.2024
Front of House Manager
BNY Mellon
11.2022 - 08.2023
Daycare Teacher's Assistant
Apple Montessori Schools
09.2020 - 10.2022
Bachelor of Science - CRIMINAL JUSTICE
BERKELEY COLLEGE
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