Kristina Henderson

RN Case Manager

Three Rivers Hospice

Mt. Vernon, Missouri

10.2021 - Current

Maintained accurate documentation of patient progress in the electronic health record.
Identified high-risk cases requiring intensive monitoring or specialized interventions.
Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
Provided direct nursing care such as wound dressing changes, IV therapy, medication administration and patient education.
Monitored and evaluated effectiveness of treatment plans and interventions.
Actively participated in multidisciplinary rounds discussing complex cases with members of the healthcare team.
Participated in quality improvement initiatives related to case management processes.
Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
Facilitated transitions between levels of care through effective coordination of resources within a managed care environment.
Communicated regularly with family members regarding patient care needs and progress toward goals.
Assessed patient's physical, mental, and psychosocial health status to develop individualized care plans.
Reviewed clinical data including lab results, radiology reports and vital signs to assess appropriateness of treatments.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
Observed strict safety measures, including checking medication dosages before administration to patients.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
Conducted specified laboratory tests to help detect conditions and determine diagnosis.
Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.