Kristina Hepp
Olympia,WA
Summary
Dynamic Administrative Assistant with a proven track record at Wagstaff, Inc., enhancing operational efficiency through innovative document processing and meticulous data management. Skilled in Microsoft Excel and dedicated to fostering positive team dynamics, I consistently improve workflows and maintain confidentiality, ensuring seamless communication and support across departments.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Wagstaff, Inc.
06.2005 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
Education
Associate of Science - Paralegal
Draughns Junior College
Clarksville, TNSkills
- Customer service
- Data entry
- Computer skills
- Administrative support
- Microsoft Word
- File organization
- Filing
- Clerical support
- Database entry
- Dedicated team player
- Excel spreadsheets
- Filing and data archiving
Timeline
Administrative Assistant
Wagstaff, Inc.
06.2005 - Current
Associate of Science - Paralegal
Draughns Junior College
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