Kristina Hess

• Directed daily operations to ensure efficient center functionality and high service standards.
• Developed and implemented programs to enhance community engagement and educational outreach.
• Managed staff recruitment, training, and performance evaluations to build a skilled team.
• Collaborated with stakeholders to align center objectives with organizational goals and community needs.
• Oversaw budget management, ensuring resource allocation aligns with strategic priorities.
• Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
• Kept facility in compliance with all applicable standards and laws.
• Fostered caring and safe environment for children and parents.
• Organized special events such as open houses or workshops to showcase center achievements while engaging parents in their children''s education.
• Achieved accreditation requirements by ensuring compliance with state and federal regulations.
• Developed and implemented emergency response plans for disasters, security issues, and injuries.

• Developed engaging lesson plans to enhance student understanding and interest.
• Fostered positive classroom environment by encouraging open communication and respect among students.
• Created a supportive learning atmosphere by addressing individual student needs.
• Guided students in developing critical thinking skills through group discussions and projects.
• Enhanced overall classroom experience, integrating technology into daily lessons.
• Utilized diverse teaching methods to reach students with different learning styles.
• Enhanced curriculum by incorporating current events into social studies lessons.
• Participated actively in professional development opportunities to stay current on educational trends and best practices in teaching 5th grade students.
• Developed strong rapport with students, fostering a positive and supportive learning environment.
• Collaborated with colleagues to develop interdisciplinary lessons, connecting subject matter across various topics.

• Coordinate year-round, day-to-day, out-of-school time and preschool programming and activities at site level
• Hire, train, supervise and cultivate support for staff
• Provide continued evaluation and daily management of Kid Connection and Stepping Stones programs according to state guidelines
• Collaborate and communicate with district staff, students and their families.
• Resolved issues among team members to keep employees on task
• Prioritized and delegated workload based on available materials
• Worked with personnel and managers to meet strict timelines
• Developed work schedules for team members to maximize shift coverage
• Provided onsite training to help develop employee skills
• Oversaw employee attendance record, handled payroll, and ordered new materials for sites

• To provide guidance, enrichment and supervision to over 200 students in Kid Connection program
• Responsible for implementation of curriculum and activities at site level.
• Identified issues and provided solutions to problems on regular and consistent basis
• Met needs of different students by adapting teaching materials and methods
• Worked closely with students and parents to increase positive feedback from parents and boost overall student success
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• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
• Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Provided instruction for students in core subject areas.

Handled incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.

Moved to full-time shipping and receiving responsibilities were added to daily tasks to ensure customer orders were shipped in timely manner.

• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
• Communicated with parents regarding lesson plans and upcoming activities and provided feedback on student performance.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Provided instruction for students in core subject areas.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Provided instruction for students in core subject areas

• Handled incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.

• Work throughout High school
• Provided positive customer experience with fair, friendly, and courteous service
• Registers sales on cash register by scanning items, itemizing and totaling customers' purchases
• Resolves customer issues and answers questions
• Bagging purchases when needed.