Kristina Hess

• Coordinate year-round, day-to-day, out-of-school time and preschool programming and activities at site level
• Hire, train, supervise and cultivate support for staff
• Provide continued evaluation and daily management of Kid Connection and Stepping Stones programs according to state guidelines
• Collaborate and communicate with district staff, students and their families.
• Resolved issues among team members to keep employees on task
• Prioritized and delegated workload based on available materials
• Worked with personnel and managers to meet strict timelines
• Developed work schedules for team members to maximize shift coverage
• Provided onsite training to help develop employee skills
• Oversaw employee attendance record, handled payroll, and ordered new materials for sites

• To provide guidance, enrichment and supervision to students in Kid Connection program
• Responsible for implementation of curriculum and activities at site level.
• Identified issues and provided solutions to problems

Handled incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.

Moved to full-time shipping and receiving responsibilities were added to daily tasks to ensure customer orders were shipped in timely manner.

• Handled incoming phone calls and other communications, greeting clients and visitors, as well as managing files, updating paperwork and other documents, and performing other general office clerk duties and errands.

• Work throughout High school
• Provided positive customer experience with fair, friendly, and courteous service
• Registers sales on cash register by scanning items, itemizing and totaling customers' purchases
• Resolves customer issues and answers questions
• Bagging purchases when needed.