Kristina Hoagland
Bel Air,Maryland, MD
Summary
Adept and self-motivating individual with 7 years of Community Health Improvement experience and 6 years of teaching experience. Well-versed collaborator with peers and community partners to complete projects and initiatives, interpersonal skills, coaching, evaluation and analytical problem-solving skills. Excellent leader skilled in managing people and processes. Highly motivated and eager to take on challenges ahead in order to achieve team and organizational objectives and vision.
Overview
9
9
years of professional experience
Work History
Community Health Improvement Events Coordinator
University Of Maryland Upper Chesapeake Health
Belcamp, Maryland
08.2020 - Current
- Collaborates with the Director of Community Outreach and Health Improvement and the Clinical Nurse Manager in the development of the bimonthly events calendar, including determining which events and activities are to be offered
- Independently coordinates all logistics of calendar, including communication with community organizations and businesses to ensure the appropriate setting for each type of activity and confirmation of event logistics. Meets deadlines established for calendar to ensure appropriate publicity of events
- Regularly monitors and keeps the Community Outreach and Health Improvement team SharePoint calendar current with all the assigned events and activities within and outside of our organization
- Ensures adequate and efficient staffing of Community Outreach and Health Improvement events. Independently manages the recruitment of Nurses and volunteers to staff events, as determined by staffing protocols
- Inputs all Community Outreach and Health Improvement Nurse’s scheduled time into Kronos (payroll) after each event
- Collects event statistics including activity and screenings, nurse pool, supply utilization, and other statistics as requested
- Serves as the liaison between the community and Community Outreach and Health Improvement for processing event and screening requests. Works independently to coordinate requests with the calendar, alerting the Director of potential conflicts or public relations issues
- Enters all the Community Outreach and Health Improvement events and activities into CBISA for documenting and tracking community benefit
- Independently manages event logistics, including assembly of supplies, transportation of necessary supplies and equipment to and from events, management of the Medical Mobile Van schedule, and event set-up and break-down. Directs members of the coordinating team to assist with events, including Driver/Support and Assistants
- Independently processes and manages Medicare roster billing process for annual flu vaccination program
- Collaborates with the Marketing/Public Relations and the Director of Community Outreach and Health Improvement in the production of system-wide publications as they relate to events and activities and assists in appropriate and effective distribution of system-wide publications at community events and programs
- Directs event set-up, including proper placement of equipment and screening stations, placement of education information, and coordination with host site. Makes independent decisions to modify event set-up and team assignments, as needed to ensure smooth patient flow. On event day, ensures the team have their appropriate assignments and assists in the coordination of event flow to ensure timely service and efficient utilization of the team
- Coordinates community outreach activities with department database/physician referral system to ensure ongoing maintenance of database for target marketing
- Demonstrates interpersonal skills necessary in communicating with patients, and the community in the following developmental stages: newborn, toddler, school age, adult and the elderly
- Actively fit-tests team members and community personnel for OSHA approved masks
- Maintains National Car Seat Technician Certification to educate, demonstrate and install child safety seats for surrounding community and state-sponsored events
- Supports all COVID related testing for the community and team member
Community Health Improvement Coordinator
University of Maryland Upper Chesapeake Health
Belcamp, Maryland
03.2018 - 08.2020
- Developed and managed HealthLink Database programs
- Coordinated the marketing of the HealthLink physician referral and health information services to potential clients
- Responded to inquiries on the phone, electronically as well as in letter form and provided client referrals to area physicians, hospitals and community services
- Maintains current files of all inquiries and input that data into a computerized system
- Analyzed and reported data on a monthly basis and distributed to the proper departments
- Maintains the hospital calendar by adding and removing events for the public to view
- Created Health-Education programs and corresponding curriculums for middle and high school aged students as well as the adult population
- Instructed and used my knowledge as a CPS technician at a variety of different community-based locations to give parents/caregivers proper education and hands-on assistance with their safety seat for the well-being of the child
- Actively participated in a Car Seat Assistance Program for low income families in the community
- Coordinated schedules and timelines for events.
HealthLink Call Center Representative
Health Improvement
06.2016 - 03.2018
- Serves and a liaison to several University of Maryland Upper Chesapeake departments in regards to COVID testing and testing outcomes
- Actively fit-tests team members and community personnel for OSHA approved masks
- Actively uses EPIC and CRISP Portals daily to obtain necessary PHI data for the University of Maryland Upper Chesapeake COVID testing site
- Coordinates the University of Maryland Upper Chesapeake Car Seat Safety Program
- Maintains National Car Seat Technician Certification to educate, demonstrate and install child safety seats for surrounding community and state-sponsored events
- Manages payroll for the Community Outreach and HealthLink teams, which includes upwards of 15 staff members
- Serves as community liaison for community physician requests for referral, protected health information, class registration, event coordination, and general health system information for the community and health-system staff members
- Maintains accurate and current physician referral database
- Conducts annual physician profile updates with all physicians in the referral database
- Coordinates and facilitates community events including all logistics and outcomes
- Manages correspondences with speakers, vendors, and service providers for special events
- This includes, but is not limited to contracts, scheduling, formal communication and follow-up
- Maintains office inventory and supply chain relationships for all medical and non-medical supplies
Kindergarten Teacher
Hickory Elementary School
Bel Air, Maryland
08.2014 - 06.2016
- Kindergarten
- Developed common core related lessons for each subject that are developmentally appropriate for each student
- Implemented differentiated lesson plans to meet the needs of all the different learning styles in my class
- Developed age appropriate lesson plans that encourage physical, emotional, social and academic growth
- Engaged the students daily in a morning circle and morning message to establish a structured routine
- Engaged students in small group instruction, focusing on reading readiness skills for first grade such as phonemic awareness skills, proper reading strategies and comprehension
- Integrated technology from the classroom as well as the media center and music daily to enhance lessons
- Integrated culturally appropriate activities to promote diversity within the classroom and throughout our school
- Collected formal and informal data upon lesson completion to drive further instruction
- Developed and gathered accurate checklists, anecdotal notes and work samples placed in each students folders
- Attended monthly staff meetings to improve and supplement current curriculum as well as discuss other grade level material
- Completed quarterly progress reports for each student
- Completed quarterly conferences with parents and additional conferences upon request to ensure parents/guardians are familiar with their child’s academic performance
- Completed quarterly Fontus and Pinell assessments as well as other state testing for each student
- Attended mandatory and optional professional development classes to improve my content knowledge and enhance my lesson plans
- Supervised the students during class instruction and recess, provided a nurturing environment and became familiar with all the emergency procedures to ensure their safety
- Developed and implemented a behavior system for my classroom that allows positive reinforcement techniques to establish intrinsic motivation
- Collaborated with colleagues in order to maintain a positive work relationship with co-workers, faculty members and peers
Early Childhood Education Lead Teacher
The Goddard School
Bel Air, Maryland
07.2013 - 08.2014
- Developed theme related lesson plans for each subject that are developmentally appropriate for each student
- Engaged the students daily in a morning circle to establish a structured routine
- Implemented differentiated lesson plans to meet the needs of all the different learning styles
- Developed age appropriate lesson plans that encourage physical, emotional, social and academic growth
- Engaged students in small group instruction, focusing on reading readiness skills such as letter and sound recognition, site words rhyming words, etc
- Integrated technology and music daily to enhance lesson implementation
- Developed culturally appropriate activities to promote diversity
- Collected formal and informal data upon lesson completion to drive further instruction
- Developed and gathered accurate checklists, anecdotal notes and work samples placed in each students portfolio
- Encouraged creativity through open-ended activities to stimulate individual expression and authentic learning experiences
- Attended monthly staff meetings to improve and supplement current curriculum
- Supervised the students, provided a nurturing environment and became familiar with all the emergency procedures to ensure safety
- Engaged in semi-annual parent conferences to discuss students emotional, social and cognitive development
- Instituted positive reinforcement techniques to establish intrinsic motivation
- Interacted daily with parents/guardians to maintain positive communication
- Collaborated with colleagues in order to maintain a positive work relationship with co-workers, faculty members and peers
Education
CPR & First Aid Certification -
American Heart Association
2021
Nationally Certified Child Passenger Safety Technician -
University of Maryland Upper Chesapeake Health
2016
Bachelors of Science - Early Childhood Education
Towson University
2013
Early Childhood - undefined
Harford Community College
2009
Skills
- Demonstrates strong interpersonal skills and exemplary customer service skills
- Organizes multiple tasks and manages time effectively Works well independently and ina collaborative setting
- Communicates effectively in both written and verbal formats
- Demonstrates strong organization skills and attention to detail
- Proficient in timekeeping and reporting
- Well versed in several training/education methods, techniques and evaluation formats including: formal, informal, one on one, small/large group, on the job/in the moment, audible, visual, tactile and hybrid
- High proficiency with the following applications: Microsoft Office Suite, Adobe, API, Kronos, EPIC Ambulatory and Inpatient, SharePoint, Cherwell, Promethean Board, iOS, Echo, Meditech, Crisp, and AccuFIT Respirator Fit Test Machine amongst others
Additional Information
Vickie Ensor Bands
Director of Community Outreach and Health Improvement,
University of Maryland Upper Chesapeake Health
1369 Brass Miss Road, Suite D
Belcamp, MD 21017
443-643-4255 (W)
410-937-2692 (C)
Vbands@umm.edu
Lynn French
Former Vice President of Clinical Operations,
University of Maryland Upper Chesapeake Health
410-903-8897 (C)
lfrench@umm.edu
Terri Broemm
HealthLink Nurse and Nurse Educator,
University of Maryland Upper Chesapeake Health
1369 Brass Miss Road, Suite D
Belcamp, MD 21017
443-643-4261 (W)
410-459-9100 (C)
tbroemm@umm.edu
Kristie Willats
Community Health Improvement Program Coordinator,
University of Maryland Upper Chesapeake Health
1369 Brass Miss Road, Suite D
Belcamp, MD 21017
443-643-4202 (W)
443-677-6224 (C)
kwillats@umm.edu
Linda Addington
HealthLink Call Center Representative,
University of Maryland Upper Chesapeake Health
1369 Brass Miss Road, Suite D
Belcamp, MD 21017
443-643-4257 (W)
410-322-3753 (C)
laddingto@umm.edu
Katherine Woodford
Education Specialist, ED and HVI,
University of Maryland Upper Chesapeake Health
500 Upper Chesapeake Drive,
Bel Air, MD 21014
443-643-2167 (W)
kwoodford@umm.edu
Timeline
Community Health Improvement Events Coordinator
University Of Maryland Upper Chesapeake Health
08.2020 - Current
Community Health Improvement Coordinator
University of Maryland Upper Chesapeake Health
03.2018 - 08.2020
HealthLink Call Center Representative
Health Improvement
06.2016 - 03.2018
Kindergarten Teacher
Hickory Elementary School
08.2014 - 06.2016
Early Childhood Education Lead Teacher
The Goddard School
07.2013 - 08.2014
CPR & First Aid Certification -
American Heart Association
Nationally Certified Child Passenger Safety Technician -
University of Maryland Upper Chesapeake Health
Bachelors of Science - Early Childhood Education
Towson University
Early Childhood - undefined
Harford Community College
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