Summary
Work History
Education
Skills
Timeline
Generic

Kristina Hoover

Summary

Friendly, upbeat, and most importantly dependable retail sales individual with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise with aesthetic and organization. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems while at the same time being successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.

Work History

Food Service Worker

Pokémoto
04.2023 - 06.2023
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Monitored food quality and freshness throughout day.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Education

GED -

Franklin High School
Franklin, MA
06.2025

Skills

  • Rewards Programs
  • Attention to Detail
  • Purchase Packaging
  • Complex Problem-Solving
  • Fast-Paced Environment
  • Workstation Sanitation
  • Merchandising and Display
  • Productivity and Efficiency
  • Basic Mathematics
  • Positive Customer Engagement

Timeline

Food Service Worker

Pokémoto
04.2023 - 06.2023

GED -

Franklin High School
Kristina Hoover