Kristina Hubiak
Project Manager
Portland,OR
Summary
A recent graduate of Portland State University with a BS in Biology. Currently enrolled in Google Project Management: Professional Certificate program through Coursera in preparation for the CAPM (certified associate in project management). Previously, resourceful project coordinator/manager with 3 years of expertise in monitoring projects by adhering to production schedule and budget, managing cross-disciplinary teams, identifying problems, and providing targeted solutions. Ideally, I'd love to merge my love for science and project management into a rewarding career.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Medical Laboratory Technician Generalist
IDEXX Laboratories
Portland, OR
07.2021 - Current
- Use automated analyzers, microscopes, and other laboratory diagnostic tools to perform analyses and tests that diagnose animal illnesses, injuries, and diseases in support of veterinarian animal treatment
- Responsible for setting up and running lab tests and reading and releasing results according to SOPs (Standard Operating Procedures); including but not limited to standard and complex hematology panels, fibrinogen, coagulations, and microfilaria
- Hematology Focus: Test cell-related components of blood samples to enumerate and identify their cellular components, including the use of automated and manual counting techniques
- Run quality control on Sysmex, Novac, and satellite machines nightly and troubleshoot if necessary, log results according to laboratory guidelines and best practices
Project Manager
MATTER
San Francisco, CA
09.2015 - 12.2017
- Supported Client Services Director in managing a two-year project for Carnival Corporation worth $15 million with international cross-functional teams utilizing Agile and JIRA methodologies in the fields of industrial, interaction, and visual design
- Led end-to-end project management of multiple small to medium startup companies with budget or resource constraints
- Managed 30 member team, including interviewing, on-boarding, and task tracking; deliverable review and acceptance; travel
- Continuously interfaced with stakeholders and internal upper management to provide project updates, discuss potential risks or roadblocks, and review forecasting
- Edited and finalized contracts (SOW, MSA, NDA, Independent Contractor), tracked planned vs. actual hours against contractual agreements for the Managing Director
- Identified plans and resources required to meet project goals and objectives
- Achieved project deadlines by coordinating with contractors to manage performance and deliverable review and acceptance
- Updated operational methods, created forecasting reports, and oversaw Confluence updates for each discipline on the project to improve efficiency, organization, and flow of information between cross-functional teams
Lead Project Manager
VDS
Long Beach , CA
08.2014 - 08.2015
- Managed 48 Art Institute locations local and regional campaign marketing initiatives cross-platform
- Developed process documentation and onboarding for new hires; oversee completion of all work (copy, proofing, visual design, print proof, live sites, e-blast) delivered to meet stakeholder acceptance criteria
- Kept projects on schedule by managing deadlines and adjusting workflows
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
Billing Lead
Red 5 Studios
Laguna Hills, CA
03.2012 - 08.2014
- Outlined policies and procedures that exceeded our player's expectations of AAA support and guide our CS agents' (Rangers') responsibilities for now and the future
- Developed a strong, resourceful, and positive community for Firefall by participating in IRC, community events, player livestream/twitch.tv chats, and employee gaming sessions
- Provided feedback for directors, developers, programmers, and designers with internal play-testing; geared towards how the players will react to these changes and how we can find new
Tier III Account & Technical Services
Blizzard Entertainment
Irvine , CA
11.2010 - 02.2012
- Assisted with customer billing and technical questions for over 150 customers a day via phone, web, and email; processed sensitive information with strict confidentiality
- Identified, researched and resolved billing variances to maintain system accuracy and currency
- Processed IDV (identity verification) of customer ID, driver’s license, or passport for security purposes related to compromised, stolen, or locked accounts
- Received multiple Gold Awards for recognition of having one of the highest customer satisfaction ratings, over 98% for four quarters
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi and LAN for PC and MAC
- Provided technical support on PC and Mac for legacy games, Starcraft II, the World of Warcraft universe, and Diablo III
Guest Services Manager
Target
Azusa, CA
08.2010 - 11.2010
Front Desk Manager
Comfort Inn & Suites
Azusa, CA
07.2009 - 07.2010
Education
Certificate: Google Project Management - Project Management
Coursera
Remote 09.2021 - Current
Bachelor of Science - Biology
Portland State University
Portland, OR 04.2018 - 06.2021
Associate of Science - Biology & Physical Science & Mathematics
Citrus College
Glendora, CA 09.2006 - 06.2009
Skills
Advanced problem solving
Project planning and development
Technical Support (PC & Mac)
Project Management
Microsoft Suite (Word, Excel, Powerpoint)
Typing - 75 WPM
Resource Management (10k', Timefox, Expensify, Basecamp)
CRM (Insightly, Mailchimp)
Agile, Scrum, Atlassian JIRA
Expense reports
Budget administration
Writing reports
Laboratory experiments
Studying animal behavior
Biology Lab Series I, II, III
Chemistry Lab Series I, II, III
Anatomy & Physiology Lab Series I, II, III
Physics Lab I
Microbiology Lab I
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Certificate: Google Project Management - Project Management
Coursera
09.2021 - Current
Medical Laboratory Technician Generalist
IDEXX Laboratories
07.2021 - Current
Bachelor of Science - Biology
Portland State University
04.2018 - 06.2021
Project Manager
MATTER
09.2015 - 12.2017
Lead Project Manager
VDS
08.2014 - 08.2015
Billing Lead
Red 5 Studios
03.2012 - 08.2014
Tier III Account & Technical Services
Blizzard Entertainment
11.2010 - 02.2012
Guest Services Manager
Target
08.2010 - 11.2010
Front Desk Manager
Comfort Inn & Suites
07.2009 - 07.2010
Associate of Science - Biology & Physical Science & Mathematics
Citrus College
09.2006 - 06.2009