Kristina Hubiak
Project Manager
Portland,OR
Summary
A recent graduate of Portland State University with a BS in Biology. Currently enrolled in Google Project Management: Professional Certificate program through Coursera in preparation for the CAPM (certified associate in project management). Previously, resourceful project coordinator/manager with 3 years of expertise in monitoring projects by adhering to production schedule and budget, managing cross-disciplinary teams, identifying problems, and providing targeted solutions. Ideally, I'd love to merge my love for science and project management into a rewarding career.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Medical Laboratory Technician Generalist
IDEXX Laboratories
Portland, OR
07.2021 - Current
- Use automated analyzers, microscopes, and other laboratory diagnostic tools to perform analyses and tests that diagnose animal illnesses, injuries, and diseases in support of veterinarian animal treatment
- Responsible for setting up and running lab tests and reading and releasing results according to SOPs (Standard Operating Procedures); including but not limited to standard and complex hematology panels, fibrinogen, coagulations, and microfilaria
- Hematology Focus: Test cell-related components of blood samples to enumerate and identify their cellular components, including the use of automated and manual counting techniques
- Run quality control on Sysmex, Novac, and satellite machines nightly and troubleshoot if necessary, log results according to laboratory guidelines and best practices
Project Manager
MATTER
San Francisco, CA
09.2015 - 12.2017
- Supported Client Services Director in managing a two-year project for Carnival Corporation worth $15 million with international cross-functional teams utilizing Agile and JIRA methodologies in the fields of industrial, interaction, and visual design
- Led end-to-end project management of multiple small to medium startup companies with budget or resource constraints
- Managed 30 member team, including interviewing, on-boarding, and task tracking; deliverable review and acceptance; travel
- Continuously interfaced with stakeholders and internal upper management to provide project updates, discuss potential risks or roadblocks, and review forecasting
- Edited and finalized contracts (SOW, MSA, NDA, Independent Contractor), tracked planned vs. actual hours against contractual agreements for the Managing Director
- Identified plans and resources required to meet project goals and objectives
- Achieved project deadlines by coordinating with contractors to manage performance and deliverable review and acceptance
- Updated operational methods, created forecasting reports, and oversaw Confluence updates for each discipline on the project to improve efficiency, organization, and flow of information between cross-functional teams
Lead Project Manager
VDS
Long Beach , CA
08.2014 - 08.2015
- Managed 48 Art Institute locations local and regional campaign marketing initiatives cross-platform
- Developed process documentation and onboarding for new hires; oversee completion of all work (copy, proofing, visual design, print proof, live sites, e-blast) delivered to meet stakeholder acceptance criteria
- Kept projects on schedule by managing deadlines and adjusting workflows
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
Billing Lead
Red 5 Studios
Laguna Hills, CA
03.2012 - 08.2014
- Outlined policies and procedures that exceeded our player's expectations of AAA support and guide our CS agents' (Rangers') responsibilities for now and the future
- Developed a strong, resourceful, and positive community for Firefall by participating in IRC, community events, player livestream/twitch.tv chats, and employee gaming sessions
- Provided feedback for directors, developers, programmers, and designers with internal play-testing; geared towards how the players will react to these changes and how we can find new
Tier III Account & Technical Services
Blizzard Entertainment
Irvine , CA
11.2010 - 02.2012
- Assisted with customer billing and technical questions for over 150 customers a day via phone, web, and email; processed sensitive information with strict confidentiality
- Identified, researched and resolved billing variances to maintain system accuracy and currency
- Processed IDV (identity verification) of customer ID, driver’s license, or passport for security purposes related to compromised, stolen, or locked accounts
- Received multiple Gold Awards for recognition of having one of the highest customer satisfaction ratings, over 98% for four quarters
- Documented all transactions and support interactions in system for future reference and addition to knowledge base.
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi and LAN for PC and MAC
- Provided technical support on PC and Mac for legacy games, Starcraft II, the World of Warcraft universe, and Diablo III
Guest Services Manager
Target
Azusa, CA
08.2010 - 11.2010
Front Desk Manager
Comfort Inn & Suites
Azusa, CA
07.2009 - 07.2010
Education
Certificate: Google Project Management - Project Management
Coursera
Remote 09.2021 - Current
Bachelor of Science - Biology
Portland State University
Portland, OR 04.2018 - 06.2021
Associate of Science - Biology & Physical Science & Mathematics
Citrus College
Glendora, CA 09.2006 - 06.2009
Skills
Advanced problem solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certificate: Google Project Management - Project Management
Coursera
09.2021 - Current
Medical Laboratory Technician Generalist
IDEXX Laboratories
07.2021 - Current
Bachelor of Science - Biology
Portland State University
04.2018 - 06.2021
Project Manager
MATTER
09.2015 - 12.2017
Lead Project Manager
VDS
08.2014 - 08.2015
Billing Lead
Red 5 Studios
03.2012 - 08.2014
Tier III Account & Technical Services
Blizzard Entertainment
11.2010 - 02.2012
Guest Services Manager
Target
08.2010 - 11.2010
Front Desk Manager
Comfort Inn & Suites
07.2009 - 07.2010
Associate of Science - Biology & Physical Science & Mathematics
Citrus College
09.2006 - 06.2009
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