Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Barista
Kristina Huntley

Kristina Huntley

Brownsville,TN

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Please visit my LinkedIn account to verify certificates and gain additional insights: https://www.linkedin.com/in/kristina-huntley

Overview

8
8
years of professional experience
3
3

Certifications

Work History

Relationship Banker II

Simmons First National Bank
Brownsville, TN
08.2022 - 09.2023
  • Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
  • Processed customer requests for withdrawals or transfers from existing accounts.
  • Resolved discrepancies concerning customers' accounts, improving client satisfaction.
  • Adhered to strict confidentiality protocols to maintain safety of customer and bank information.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Maintained and built strong client relationships through quality, personalized interactions.
  • Executed wire transfers of funds in compliance with banking best practices.
  • Prepared bank deposits, general ledger postings and statements.
  • Provided financial education and advice to clients, enhancing their understanding of banking options.

District Operations Manager

Lenny's Grill & Subs
Memphis, TN
08.2015 - 08.2022
  • Developed and implemented operational policies and procedures to ensure efficient district operations.
  • Managed the day-to-day operations of multiple stores within the district, including staffing, customer service, inventory management, budgeting, and sales goals.
  • Performed regular store visits to evaluate employee performance, assess customer satisfaction levels, and provide coaching as needed.
  • Resolved customer complaints promptly and professionally in accordance with company policies.
  • Implemented processes for tracking inventory levels across stores ensuring adequate stock levels at all times.
  • Facilitated communication between corporate headquarters and local stores regarding changes in policy or procedure.
  • Controlled expenses, eliminated waste, reduced overhead costs and developed operating budgets.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Bachelor of Science - Business Administration And Management

Western Governors University
Salt Lake City, UT
12-2026

Skills

  • Relationship building and management
  • Money Handling
  • Customer Service-Oriented
  • Staff Training and Development
  • Business Administration
  • Complaint resolution
  • Scheduling
  • Multi-Task Management
  • Adaptive team player
  • Critical Thinking
  • Problem Resolution

Certification

  • Certified Notary Public
  • WGU Certificate: Managment
  • WGU Certificate: Strategic Thinking and Innovation

References

References available upon request.

Timeline

Relationship Banker II

Simmons First National Bank
08.2022 - 09.2023

District Operations Manager

Lenny's Grill & Subs
08.2015 - 08.2022

Bachelor of Science - Business Administration And Management

Western Governors University

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Kristina Huntley