Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Affiliations
References
Timeline
Generic

Kristina Kefalas

Arvada,CO

Overview

24
24
years of professional experience
1
1
Certification

Work History

Vice-President/Owner

Mile High Payroll LLC dba Payroll Vault
Lakewood, CO
07.2015 - Current
  • Created marketing campaigns to attract new customers and drive engagement.
  • Conducted regular performance reviews to enhance employee development.
  • Researched potential partners to broaden service offerings.
  • Analyzed market trends to uncover new business opportunities.
  • Oversaw budgeting and financial management to ensure operational efficiency.
  • Developed strategies that increased customer satisfaction and loyalty.
  • Established strategic plans aimed at improving profitability and efficiency.
  • Ensured compliance with local, state, and federal regulations governing operations.
  • Ensured compliance with local, state, and federal regulations.
  • Client base of 250+ Clients and over 3,700 employees in 25 states

Director of Opening & Franchisee Realtions

Payroll Vault
Littleton, CO
02.2013 - 10.2019
  • Maintained precise financial records for franchise operations to ensure compliance.
  • Educated and supported new franchises during onboarding into franchise system.
  • Developed operational systems that established best practices within payroll service industry.
  • Planned annual conferences to foster collaboration among franchise offices.
  • Created strategies that aligned franchisees with organizational goals and drove business success.
  • Assisted in selling new franchise offices to expand network.

Credit & Collections Manager

Lohmiller & Company
Denver, CO
02.2001 - 02.2013
  • Handled escalated customer inquiries professionally while ensuring compliance with applicable laws.
  • Ensured adherence to federal and state regulations on consumer protection and debt collection.
  • Researched complex accounts needing special attention due to financial hardship or disputes.
  • Participated in weekly senior management meetings to discuss performance metrics and improvements.
  • Identified process enhancements within collections, increasing efficiency and productivity.
  • Collaborated with legal counsel to initiate action against delinquent customers when necessary.
  • Maintained accurate records of all collection activities, including correspondence and communications.
  • Reviewed customer contracts to verify compliance before initiating collection efforts.

Education

Some College (No Degree) - Accounting

Arapahoe Community College
Littleton, CO

Skills

  • Marketing strategies
  • Budget management
  • Performance management
  • Business analysis
  • Regulatory compliance
  • Customer relationship management
  • Payroll administration
  • Compliance oversight
  • Tax reporting and law
  • Financial analysis
  • Software proficiency
  • Payroll implementation
  • Payroll policy development
  • Conflict resolution
  • Employee record maintenance
  • Deduction calculations
  • Employment verification
  • Payroll auditing and multi-state processing
  • HR support and expense reimbursement
  • Year-end payroll procedures

Accomplishments

  • Top 10 Franchise in Payroll Vault Franchise System
  • Entrepreneur of the Year award
  • Business Achievement Award
  • Sat on Advisory Council for Payroll Vault

Certification

  • Isolved Certification
  • Thomson Reuters ACS Certification
  • Continuing Education in Payroll

Affiliations

  • Fundraising Committe for Charter School from 2010-2013

References

References available upon request.

Timeline

Vice-President/Owner

Mile High Payroll LLC dba Payroll Vault
07.2015 - Current

Director of Opening & Franchisee Realtions

Payroll Vault
02.2013 - 10.2019

Credit & Collections Manager

Lohmiller & Company
02.2001 - 02.2013

Some College (No Degree) - Accounting

Arapahoe Community College

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Kristina Kefalas