Kristina King
Collierville,TN
Summary
Adept at crisis intervention and deescalation, honed through experiences with Memphis Police and Collierville Police Department, I excel in fostering community trust and enhancing safety. My expertise in planning and coordination significantly improved operational efficiency at Fed Ex Ground, showcasing my ability to merge hard skills like report writing with soft skills such as relationship building.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Police Officer
Collierville Police Department
05.2022 - 05.2024
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Linehaul Coordinator
Fed Ex Ground
07.2020 - 01.2022
- Enhanced customer satisfaction by ensuring timely and accurate delivery of shipments through meticulous coordination efforts.
- Conducted thorough analysis of linehaul processes to identify inefficiencies, implementing corrective measures that led to enhanced productivity levels.
- Developed strong relationships with customers, addressing concerns promptly and maintaining open lines of communication.
- Facilitated clear communication between drivers, dispatchers, and other stakeholders throughout the shipping process.
Police Officer
Memphis Police
08.2017 - 08.2019
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Investigated and reported crimes, accidents, offenses, and damage to property.
Schedule Coordinator
Midland Park Pediatrics Dentistry
08.2015 - 02.2017
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
- Streamlined internal communication, ensuring accurate and up-to-date schedule information for all team members.
- Enhanced customer satisfaction with timely coordination of appointments and service requests.
Education
Criminal Justice - Criminal Justice
Bergen Community College
Paramus, NJ05.2015
High School Diploma -
Paramus High School
Paramus, NJ06.2007
Skills
- Report Writing
- Integrity and Honesty
- Conflict de-escalation
- Relationship building and management
- Patience and Empathy
- Planning and coordination
- Community Engagement
- Crisis intervention and deescalation
- Physical Fitness
Certification
CIT - Crisis Intervention Team Officer
DUI Technician
Languages
Spanish
Full Professional
Timeline
Police Officer
Collierville Police Department
05.2022 - 05.2024
Linehaul Coordinator
Fed Ex Ground
07.2020 - 01.2022
Police Officer
Memphis Police
08.2017 - 08.2019
Schedule Coordinator
Midland Park Pediatrics Dentistry
08.2015 - 02.2017
Criminal Justice - Criminal Justice
Bergen Community College
High School Diploma -
Paramus High School
CIT - Crisis Intervention Team Officer
DUI Technician
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