Kristina Knop
Louisville,KY
Summary
Hi, my name is Kristina Knop a professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively. Highly motivated and committed with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
VitalSkin Dermatology
01.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Taught patients about medications, procedures, and care plan instructions.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Patient Service Representative
VitalSkin Dermatology
01.2021 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Answered incoming calls, scheduled appointments and filed medical records.
- Processed medical records requests efficiently, safeguarding patient privacy while ensuring timely information access for healthcare providers.
- Coordinated referrals efficiently between primary care providers and specialists, ensuring a seamless patient experience.
Lead Sales Associate
Dicks Sporing Goods
01.2020 - 01.2021
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Trained, coached, and mentored new sales associates for maximum performance.
- Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
- Developed and maintained knowledge of current sales and promotions.
- Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Negotiated prices, terms of sales and service agreements.
Patient Care Assistant
Norton Hospital
01.2020 - 01.2021
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Education
No Degree -
University of Louisville
Louisville, KyNo Degree - Nursing
Galen College of Nursing
Louisville, Ky07-2025
Skills
- HIPAA Compliance
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Phlebotomy
- CPR
- Medical Procedures
- Specimens collection and processing
- Insurance Verification
- Sterilization techniques
- Medical Office Management
- Injections
- Medication Education
- Goal-Oriented
- Teamwork and Collaboration
- Product Sales
- Retail Store Operations
- Sales Development
Personal Information
Age: 23
Certification
- Basic Life Support (BLS) - American Heart Association.
- Certified Dermatology Tech - The Association of Certified Dermatology Techs
Timeline
Medical Assistant
VitalSkin Dermatology
01.2022 - Current
Patient Service Representative
VitalSkin Dermatology
01.2021 - Current
Lead Sales Associate
Dicks Sporing Goods
01.2020 - 01.2021
Patient Care Assistant
Norton Hospital
01.2020 - 01.2021
- Basic Life Support (BLS) - American Heart Association.
- Certified Dermatology Tech - The Association of Certified Dermatology Techs
No Degree -
University of Louisville
No Degree - Nursing
Galen College of Nursing
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