Kristina Kowalczyk
Severance,CO
Summary
With a diverse employment history, I have gained valuable experience in various areas. These experiences, combined with my formal education, have taught me a great deal. I am adaptable and quick to learn. I am dedicated and hardworking, always completing tasks at hand. My exceptional multitasking, time management, and customer service skills showcase my high level of organization. As a responsible professional, I consistently go the extra mile to assist others.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist/Administrator to the Doctor
Castle Rock Hormone Health
06.2024 - Current
- Developed strong working relationships with team members, fostering a positive work environment.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies. (including medical chart auditing)
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Handled assignments independently with good judgement and critical thinking skills.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Collected credit card & cash payments, processed transactions and updated relevant records.
- Tracked important information in EHR and ran reports.
- Timekeeping of employees
- Opening of a new clinic
- Management of staff
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information. (HIPAA)
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Flight Attendant
Commuteair
10.2023 - 06.2024
- Graduated 1st in class November 10, 2023
- Responsible for the safety and comfort needs of up to 50 passengers aboard the Embraer 145
- Greet passengers, assist in finding their seats, make mandated FAA and company announcements, demonstrate safety procedures, serve beverages and snacks, answer questions, help in obtaining additional flight or gate information
- Staying physically fit is a benefit when stowing bags in overhead bins, working long days, or dealing with emergencies
- Work well under stress and pressure, though I don't find this job all that stressful
- Normally, with a smile and a helping hand, people are easy to deal with
- Detail oriented: detail to times, orders, weather, what people are doing on the aircraft, safety features, etc
- Communication with the flight deck crew, gate agents, and passengers is a high priority as well as good communication with the inflight manager and crew scheduling
Executive Assistant
Missing Link Logistics
03.2014 - 06.2024
- Tracking Executive Protection personnel in Mexico through 2016
- Management of firearms and self-defense training classes
- Handled confidential and sensitive information with discretion and tact.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Warranty Call Center Representative
Elwood Staffing
08.2023 - 10.2023
- Company Overview: OtterBox contract
- Wired from home - Warranty Call Center
- Answered incoming calls from customers, troubleshooting, replacement and sales of phone cases, screen protectors, and other OtterBox/Lifeproof products
- OtterBox contract
Range Safety Officer
Makhaira Group
09.2020 - 02.2023
- Responsible for the safe handling of firearms & customer service on the range
- Responsible for aiding in the handling of emergencies according to company & client policy
- Responsible for cleaning rental firearms, & other duties as assigned
OGP Picker
Wal-Mart
04.2020 - 09.2020
- Responsible for accurately gathering customer groceries in a timely manner
Flight Attendant
Trans States Airlines
10.2019 - 04.2020
- Graduated 2nd in my class December 4, 2019
Director of Executive Protection
Anlance Protection Ltd.
09.2011 - 11.2019
- Uniform security operations - Patrol & Site security work
- Management - Human Resources & scheduling for 36 employees and staff
- Director of Executive Protection - Contract work, meeting with clients, scheduling agents, and all paper support work that goes with each project
Education
Flight Attendant -
Commutair
Houston, TX01.2023
Medical Coding -
Career Step
01.2023
Instructor's Course - Basic Pistol
NRA
Johnstown, CO01.2022
Range Safety Officer -
NRA
Johnstown, CO01.2020
Flight Attendant -
Trans States Airlines
Bridgeton, MO10.2019
Executive Protection Course -
ASIS International
12.2013
Skills
- Detail & Thorough
- Reliable
- Professional Appearance
- Strong Work Ethic
- Excellent Verbal & Written Communication
- Customer Service
- Physically Fit
- Weapons Knowledge
- CPR and First Aid Certified
- Office Administration
- Work Prioritization
- Sensitive information handling
- Time Management
References
- Tim Keeton, Former Colorado State Patrol Major, 8876 Longs Peak Cir., Windsor, CO, 80550, 720-244-1375
- Janet Rossi, 307 E. Pacific Ave., Villas, NJ, 08251, 970-430-8108, janrossicwr@gmail.com
Personalnote
Though, regretfully, I admit that I jumped around employment wise when I was younger due to a number of reasons, it gave me a wide variety of experience in various areas. I feel these experiences taught me a great deal in conjunction with formal education. I am street smart, learn quickly on my feet, adapt well, I'm hard working, and can (and will) do whatever it takes to take care of the job at hand.
Timeline
Front Desk Receptionist/Administrator to the Doctor
Castle Rock Hormone Health
06.2024 - Current
Flight Attendant
Commuteair
10.2023 - 06.2024
Warranty Call Center Representative
Elwood Staffing
08.2023 - 10.2023
Range Safety Officer
Makhaira Group
09.2020 - 02.2023
OGP Picker
Wal-Mart
04.2020 - 09.2020
Flight Attendant
Trans States Airlines
10.2019 - 04.2020
Executive Assistant
Missing Link Logistics
03.2014 - 06.2024
Director of Executive Protection
Anlance Protection Ltd.
09.2011 - 11.2019
Medical Coding -
Career Step
Instructor's Course - Basic Pistol
NRA
Range Safety Officer -
NRA
Flight Attendant -
Trans States Airlines
Executive Protection Course -
ASIS International
Flight Attendant -
Commutair
Similar Profiles
S. Summer HavensS. Summer Havens
CERTIFIED NURSING ASSISTANT at Castle Rock, Cowboy Cares, Best Home HealthCERTIFIED NURSING ASSISTANT at Castle Rock, Cowboy Cares, Best Home Health
SARAH HAUGLANDSARAH HAUGLAND
Registered Nurse at Integrative Health And Hormone ClinicRegistered Nurse at Integrative Health And Hormone Clinic
Christie TiptonChristie Tipton
Medical Receptionist/Phlebotomist at Nova Health - Hormone ClinicMedical Receptionist/Phlebotomist at Nova Health - Hormone Clinic