KRISTINA KURKOV
3314 SW Emerald Ave Gresham, OR,USA
Summary
As a team player, I work very well with people and have great communication skills. Very often, I am talking with customers to make sure that I leave a good impression of who I am and where I work. I help with any issues that arise, making sure any problem doesn't go unattended. As an overachiever, I go the extra step to make sure the job is done correctly. I work best in a team environment while excelling under pressure and making sure the business can operate smoothly.
Overview
6
6
years of professional experience
Work History
Package Handler (Seasonal)
FedEx
10.2025 - Current
- Working in a fast paced environment while loading, unloading, and sorting of packages of various sizes.
- Collaborating with team members to ensure timely processing of packages.
- Maintaining a safe work environment by following company policies and guidelines for proper lifting techniques.
- Removing jams and unblocking conveyor system to maintain flow of packaged goods.
PICKUP CLERK
Fred Meyer
11.2022 - 07.2023
- Know where all items are located in the store to help customers find what they are looking for and answer any other questions they might have.
- Select online orders efficiently and quickly, bagging each item inside the correct tote according to the order number.
- After finishing a run, ensure all items are neatly bagged and properly staged on shelves according to temperature.
- Worked together with my team to maintain smooth operations while keeping car-side speed in under five minutes or less.
- Assisted customers' car-side when they came to pick up their order by confirming their name, going over any substitutions/out-of-stock items, processing their payment/coupons, and loading their groceries in the car.
CREW MEMBER
Taco Bell
05.2019 - 06.2021
- Have excellent customer service skills to ensure customer satisfaction.
- Happily greet customers with a smile and answer any questions that they may have.
- Make sure customers' orders are complete and everything is made correctly by communicating with workers on the line.
- Be able to communicate well with coworkers and customers calmly in a difficult situation.
- Be able to multitask throughout the day and work efficiently in a fast-paced environment.
- Keep my station at the drive-thru window clean at all times.
Education
Associates Degree - General Studies
Mt Hood Community College
Gresham, OR06.2022
High School Diploma - (Early College Program)
Centennial High School, Metro East Web Academy
Gresham, OR06.2020
Skills
- Customer Service
- Time Management and Multitasking
- Team Collaboration and Communication
- Order Accuracy and Attention to Detail
- POS System and Cash Handling
- Cleaning and Organization
- Fast Learner and Adaptability
- Problem Solving and Conflict Resolution
- Package unloading, stacking packages
- Adaptable to change
LANGUAGES
English (Native)
Russian (Native)
Timeline
Package Handler (Seasonal)
FedEx
10.2025 - Current
PICKUP CLERK
Fred Meyer
11.2022 - 07.2023
CREW MEMBER
Taco Bell
05.2019 - 06.2021
Associates Degree - General Studies
Mt Hood Community College
High School Diploma - (Early College Program)
Centennial High School, Metro East Web Academy