Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristina Lee

Summary

Highly versatile and reliable, with demonstrated success in enhancing customer satisfaction and cultivating strong professional relationships. Proficient in multiple languages, with exceptional time management and organizational abilities. Known for attention to detail, effective communication, and consistently delivering results that improve efficiency and drive referrals. Skilled at excelling in dynamic, fast-paced environments.

Overview

8
8
years of professional experience

Work History

Babysitting

KUMC
06.2016 - Current
  • Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
  • Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
  • Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
  • Maintained clean and organized living spaces throughout duration of babysitting responsibilities.

Restaurant Receptionist

Honey Wings
06.2021 - 07.2024
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Assisted in coordinating special events, ensuring seamless execution of private parties and group functions.
  • Maintained a clean and welcoming reception area for enhanced guest comfort.
  • Built strong relationships with guests, fostering repeat business through attentive service and personalized interactions.

Dental Receptionist

Smile Fresh Dental
09.2022 - 07.2023
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.

Summer School Teacher's Assistant

KUMC
06.2016 - 07.2023
  • Maintained safety and security by overseeing students in recess environments.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Foreign Language Tutor

KUMC
09.2021 - 06.2023
  • Conducted conversational practice sessions to improve students'' fluency, pronunciation, and confidence in speaking the foreign language.
  • Conducted one-on-one tutoring sessions for students requiring additional support, resulting in increased language competency and confidence.
  • Facilitated small group activities emphasizing collaborative learning and peer-to-peer interaction as an effective means of practicing communication skills.
  • Kept abreast of current trends and developments in foreign language education through professional development opportunities and peer networking.

Education

Bachelor of Science - Biology

University of Detroit Mercy
Detroit, MI
05.2026

Skills

  • Phone and Email Etiquette
  • Punctual and Reliable
  • Strong Organization
  • Foreign language proficiency
  • Patience and Reliability
  • Organization skills
  • Time Management

Languages

Korean
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Dental Receptionist

Smile Fresh Dental
09.2022 - 07.2023

Foreign Language Tutor

KUMC
09.2021 - 06.2023

Restaurant Receptionist

Honey Wings
06.2021 - 07.2024

Babysitting

KUMC
06.2016 - Current

Summer School Teacher's Assistant

KUMC
06.2016 - 07.2023

Bachelor of Science - Biology

University of Detroit Mercy

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Kristina Lee