KRISTINA LIKA
Roselle,IL
Summary
Detail-oriented healthcare professional with 3+ years of experience enhancing operational efficiency and managing high-volume workflows in regulated environments. Expertise in coordinating cross-functional teams and optimizing contract, billing, and service operations. Consistently improved workflow efficiency and maintained high data accuracy while managing multiple priorities in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ultrasound Tech/Workflow & Operations Coordinator
Bright Light Medical Imaging
Arlington Heights, Illinois
10.2022 - Current
- Coordinated 25+ patient workflows daily, optimizing scheduling to enhance turnaround time by 15-20%
- Maintained 98%+ accuracy across EMR and imaging systems, reducing documentation errors and rework
- Collaborated with physicians and administrative teams to eliminate workflow bottlenecks, increasing daily throughput and service efficiency
- Supported billing accuracy by ensuring complete and compliant documentation for all procedures
- Trained and mentored 5+ students, streamlining onboarding process and reducing training time by 30%
Owner / Operations Coordinator
Partyard Event Rentals
07.2024 - Current
- Managed 75+ client contracts annually, overseeing scheduling, invoicing, and service delivery from initiation to completion
- Enhanced scheduling efficiency, reducing booking conflicts by ~25% and increasing on-time service delivery rates
- Coordinated multiple concurrent projects, consistently meeting deadlines and achieving high levels of customer satisfaction
- Managed billing and payment processes with nearly 100% accuracy, ensuring timely collections and effective financial tracking
- Resolved customer and operational issues quickly, strengthening client retention and repeat business
- PROJECT HIGHLIGHTS
- Workflow Optimization: Identified and improved scheduling inefficiencies, increasing daily operational throughput
- Process Standardization: Developed structured onboarding approach for new trainees, improving consistency and reducing errors
- End-to-End Operations Management: Independently managed contracts, billing, logistics, and customer coordination across multiple projects
Education
Associate of Applied Science - Diagnostic Medical Sonography
College of DuPage
Glen Ellyn, IL05-2022
Skills
- Ultrasound Imaging
- EMR Systems
- Radiology Solutions
- Patient Management
- Image Review
- Project Coordination
- Workflow Optimization
- Process Improvement
- Data Integrity
- Compliance & Quality Assurance
- Issue Resolution
- Cross-Functional Collaboration
- Healthcare Billing
- Microsoft Excel
- Microsoft Office
- Customer Support
- Microsoft Office
Work Preference
Remote/Hybrid
Certification
- RDMS
- RVT
- CAPM (In Progress)
Job Title
Project Coordinator/ Operations Coordinator
Project Highlights
- Workflow Optimization: Identified and improved scheduling inefficiencies, increasing daily operational throughput
- Process Standardization: Developed structured onboarding approach for new trainees, improving consistency and reducing errors
- End-to-End Operations Management: Independently managed contracts, billing, logistics, and customer coordination across multiple projects
Personal Information
Industry: Healthcare Operations
Languages
English
Professional
Greek
Native/ Bilingual
Albanian
Native/ Bilingual
Timeline
Owner / Operations Coordinator
Partyard Event Rentals
07.2024 - Current
Ultrasound Tech/Workflow & Operations Coordinator
Bright Light Medical Imaging
10.2022 - Current
Associate of Applied Science - Diagnostic Medical Sonography
College of DuPage