Summary
Overview
Work History
Education
Skills
Timeline
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Kristina Lumsden

Saginaw,TX

Summary

Proven to excel in high-pressure environments, I leveraged strong communication and problem-solving skills at Walmart to enhance product visibility and customer satisfaction. My expertise in project management and client communication, honed across diverse roles, consistently drives results, achieving notable efficiency improvements and client satisfaction rates. Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

11
11
years of professional experience

Work History

Overnight Modular Team Associate

Walmart
01.2023 - Current
  • Identified opportunities for improvement in product placement, resulting in more visually appealing displays that attracted customer attention.
  • Consistently met or exceeded performance metrics set forth by management for task completion times and accuracy rates during overnight shifts.
  • Actively participated in training sessions, staying informed about company policies, procedures, and best practices related to modular setup and maintenance.
  • Showcased strong problem-solving abilities when faced with unexpected challenges during modular resets, devising effective solutions to complete tasks on time.
  • Assisted in training new team members, providing guidance and support to help them quickly acclimate to the Overnight Modular Team Associate role.

Photographer

Self Employed
07.2016 - 03.2023
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Planned and prepared for on-location and studio shoots.
  • Developed strong relationships with clients through clear communication and professionalism.
  • Captured stunning images by utilizing various lighting techniques and creative compositions.
  • Provided exceptional customer service throughout the entire process from initial consultation to delivery of final products.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
  • Managed social media accounts, showcasing portfolio and attracting new clients through engaging content.
  • Tailored photography packages to meet unique needs of each client, resulting in high client satisfaction rates.
  • Selected and set up appropriate props, backdrops, and lighting.

Virtual Administrative Assistant / Researcher

Self-employeed
09.2016 - 10.2022
  • Produced reports outlining findings of cases, court reports and any important incidents.
  • Uncovered critical evidence by conducting thorough background checks, surveillance, and research for client cases.
  • Improved client satisfaction by managing calendars, scheduling meetings, and organizing travel arrangements for out of town contractors.
  • Boosted overall efficiency by creating and maintaining organized digital filing systems for easy document retrieval.
  • Upheld a professional image with proficient coordination of personal events, including venue selection, catering arrangements, and guest list management.
  • Simplified financial recordkeeping with meticulous expense tracking and budget monitoring, enabling accurate financial reporting at all times.
  • Executed travel arrangements by researching and booking flights and accommodations.
  • Completed business correspondence, transcription, and data entry.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.

Photo Lab Technician

Walmart
06.2013 - 09.2016
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
  • Upheld strict quality control measures for all output materials, verifying color accuracy, image sharpness, and overall print quality before releasing finished products to customers.
  • Assisted in training new employees on proper lab procedures and best practices for optimal performance within their roles.
  • Provided technical support to customers, addressing any concerns or issues related to their orders promptly and professionally.
  • Improved overall efficiency with thorough equipment maintenance and calibration procedures.
  • Troubleshot equipment issues quickly and efficiently, minimizing downtime and maintaining consistent production levels.
  • Performed daily maintenance and cleaning of photographic processing equipment, promoting continued functionality.
  • Ensured compliance with safety regulations through routine inspections of equipment.
  • Assisted with operation of photographic processing machines and equipment to produce images and prints.

Education

High School Diploma -

Boswell High School
Fort Worth, TX
06.2005

Skills

  • Strong Communication Skills
  • Reliability and punctuality
  • Loss prevention strategies
  • Planogram Execution
  • Merchandise Display
  • Teamwork and Collaboration
  • Attention to Detail
  • Problem-solving abilities
  • Document Preparation
  • Project Management
  • Travel Arrangements
  • Issue Research
  • Organizational Skills
  • Document and File Management
  • Social Media
  • Creative artistic vision

Timeline

Overnight Modular Team Associate

Walmart
01.2023 - Current

Virtual Administrative Assistant / Researcher

Self-employeed
09.2016 - 10.2022

Photographer

Self Employed
07.2016 - 03.2023

Photo Lab Technician

Walmart
06.2013 - 09.2016

High School Diploma -

Boswell High School

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Kristina Lumsden