Summary
Overview
Work History
Education
Skills
Volunteer Services
References
Timeline
Generic

Kristina Majors

Burlington,NC

Summary

Compassionate and energetic Health care professional diligent about serving patient's medical and personal needs through top-quality, patient-centered care. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities. Resourceful at optimizing patient care and navigating complex healthcare enviroments.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

14
14
years of professional experience

Work History

Regional Lead Sales Specialist

Dollar General
Burlington, NC
06.2009 - Current
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Developed strategies for increasing sales and improving customer service.
  • Implemented new policies and procedures to improve efficiency.
  • Hired, trained, mentored, and evaluated staff members on a regular basis.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.
  • Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
  • Created weekly schedules for store employees according to labor laws and budget constraints.
  • Maintained cleanliness standards throughout the store by delegating tasks to staff members.
  • Reviewed sales figures regularly to determine staffing needs during peak times.
  • Oversaw all aspects of merchandising within the store including product placement and display design.
  • Ensured compliance with safety regulations in accordance with company policy.
  • Monitored inventory, cash and payroll processes to keep location running smoothly.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

CNA (Resident Assistant/Home Care)

Twin Lakes Community
Burlington, NC
01.2018 - 11.2023
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Assisted residents in preparing for activities and social programs.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Performed vital sign assessments, such as taking blood pressure, temperature, weights, O2 stats, Blood Sugar, etc.
  • Reported changes in patient conditions to registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Documented patient care services by charting in designated areas.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.

Medication Aide

MorningView Assisted Living (@Irving Park)
Greensboro, NC
07.2016 - 12.2017
  • Administered oral medications to patients in accordance with doctor's orders.
  • Monitored patient vital signs such as temperature, pulse rate and blood pressure.
  • Maintained accurate medication records for each patient.
  • Communicated effectively with physicians, pharmacists and other healthcare professionals regarding medication administration issues.
  • Verified the identity of the patient receiving medication prior to administration.
  • Instructed patients on proper self-administration of medications when applicable.
  • Ordered drug supplies from pharmacy as needed for patient care needs.
  • Ensured that all controlled substances are appropriately secured at all times according to state regulations.
  • Performed routine inventory control checks of drugs stored in unit drug boxes or carts.
  • Evaluated patient responses to medications administered and reported any changes or unusual occurrences immediately to supervising nurse or physician.
  • Adhered strictly to established policies, procedures and protocols related to medication administration.
  • Assessed patient needs in response to medications.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Assisted patients with activities of daily living, such as bathing, dressing and grooming.

Education

CNA-II - Nursing Assistance

Piedmont Community College
Roxboro, NC
05.2019

Medication Aide

Piedmont Community College
Roxboro, NC
08.2016

Certified Nursing Assistant - CNA (Certified Nursing Assistant)

Piedmont Community College
Roxboro, NC
06.2016

EMT Basic

Alamance Community College
Graham, NC
06.2006

High School Diploma -

Western Alamance High School
Elon, NC
06.2005

Skills

  • Patient-Focused Care
  • Direct Patient Care
  • Calm and Level-Headed Under Stress
  • Understands Mobility Assistance Needs
  • Collecting Vital Signs
  • Adaptable
  • Compassionate

Volunteer Services

North Central Alamance Volunteer Fire Department - Firefighter/EMT

  • June 2006-Sept 2010

References

References available upon request.

Timeline

CNA (Resident Assistant/Home Care)

Twin Lakes Community
01.2018 - 11.2023

Medication Aide

MorningView Assisted Living (@Irving Park)
07.2016 - 12.2017

Regional Lead Sales Specialist

Dollar General
06.2009 - Current

CNA-II - Nursing Assistance

Piedmont Community College

Medication Aide

Piedmont Community College

Certified Nursing Assistant - CNA (Certified Nursing Assistant)

Piedmont Community College

EMT Basic

Alamance Community College

High School Diploma -

Western Alamance High School

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Kristina Majors