Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristina Martone

Port Saint Lucie,FL

Summary

I have over 10 years experience in fast paced, customer service field. I also had 2 years experience in the hospitality restaurant field. I have Previous Management experience, managing a tanning salon in Port Saint Lucie for over a year. I am a very hard worker and put pride and passion in everything I do. I have worked in retail, hospitality and telemarketing fields. I am currently looking for a job that I can build a career on and stay with for many years.

Overview

15
15
years of professional experience

Work History

Receptionist

Lang Management
10.2024 - 09.2025
  • Receptionist. Customer Service, Data Entry, Answering Phones, Filing
  • (561)750-8800
  • Pay Rate $18.00 Hourly
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints .

Assistant Manager/Customer Service

A Perfect Tan
01.2017 - 01.2019
  • Assistant Manager/Customer Service/Ordering materials, supplies
  • 772-340-5090

Owner =Maria Demps

  • Pay Rate $12.00 hourly
  • Worked 2 years
  • Provided exceptional support to management, assisting in daily operations and decision-making processes .
  • Implemented new policies and procedures to enhance the overall customer experience while adhering to company guidelines.
  • Analyzed customer feedback data to identify trends, make improvements, and better understand client needs.

Club Attendant

Club Rialto/Campbell Property Management
06.2014 - 12.2014
  • Club Attendant/Managing outside activities
  • 561-744-0370
  • Manager=Kimberly Kimbrough 561-203-7910
  • Pay rate=$11.00/Hr
  • Sent from my iPhone

Waitress, Food Prep

Uncle Giuseppe's Lil Bit Of Brooklyn
03.2011 - 01.2013
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Increased teamwork among staff members by actively seeking out areas where assistance was needed and offering support.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Education

High School Diploma -

Port Saint Lucie High School

Skills

  • Customer service expertise
  • Staff training and development
  • Innovation and creativity
  • Performance tracking
  • Microsoft outlook, word, and Excel
  • Customer service

Languages

English

Timeline

Receptionist

Lang Management
10.2024 - 09.2025

Assistant Manager/Customer Service

A Perfect Tan
01.2017 - 01.2019

Club Attendant

Club Rialto/Campbell Property Management
06.2014 - 12.2014

Waitress, Food Prep

Uncle Giuseppe's Lil Bit Of Brooklyn
03.2011 - 01.2013

High School Diploma -

Port Saint Lucie High School