KRISTINA MCANINCH
Clover
Summary
Compassionate Substitute Teacher with distinguished knowledge of child development. Skilled at working closely with students to maintain progression and control behavioral issues. Committed to keeping up with teachers lesson plans while keeping classrooms fun.
Overview
23
23
years of professional experience
Work History
Substitute Teacher, K-5
Educational Support System
08.2023 - Current
- Managed classroom behavior, fostering a positive and respectful environment for student engagement.
- Delivered personalized support to students requiring additional assistance, enhancing their educational experience.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
- Followed lesson plans designed by absent teachers.
- Enforced school and class rules to maintain order in classroom.
Account Manager - Donor Recruitment
American Red Cross
09.2002 - 12.2015
- Built client relationships by acting as the liaison between the customer service and sales teams.
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
- Analyzed and reported on monthly customer activity, business trends, and areas of concern.
- Documented all customer inquiries and comments thoroughly and quickly.
- Referred unresolved customer grievances to designated departments for further investigation.
- Greeted customers in a timely fashion, while quickly determining their needs.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Education
Certificate - Certified Nursing Assistant
York Technical College
Rock Hill, South CarolinaCertificate - Phlebotomy
York Technical College
Rock Hill, South CarolinaHigh School Diploma - undefined
Olympic High School
Charlotte, NCSkills
- Positive and friendly
- People-oriented
- Quick learner
- Self-motivated
- Dedicated team player
- Personable and trustworthy
- Multi-subject instruction
- Student engagement
- Special education support
- Classroom management
- Positive reinforcement
- Group and individual instruction
Accomplishments
- Received the first 212 Degree Award
- Won the “Outstanding Customer Service” Award
- Received over 40 Circle of Excellence Awards for achieving Goal and/or Efficiency
- Received 4 Employee Blood Drive Committee Awards
- Received 1, 5 and 10 year award for loyal and conscientious service to the American Red Cross
- Safe Driving for 13 years in the Recruitment Position
Timeline
Substitute Teacher, K-5
Educational Support System
08.2023 - Current
Account Manager - Donor Recruitment
American Red Cross
09.2002 - 12.2015
Certificate - Phlebotomy
York Technical College
High School Diploma - undefined
Olympic High School
Certificate - Certified Nursing Assistant
York Technical College
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