Kristina McBee
Cocoa,FL
Summary
Enthusiastic professional with expertise with experience supporting office staff and boosting customer service ratings by offering high level of service to all individuals. Upbeat in high-pressure situations with experience in customer service, data entry and sensitive material handling.
Overview
10
10
years of professional experience
Work History
Dental Assistant
Herbeck Dental
Merritt Island, FL
11.2022 - 02.2024
- Maintained oversight of both office and dental lab cases, ensuring efficient tracking and management.
- Managed and maintained patient data in dental records system with strict adherence to confidentiality guidelines.
- Provided prompt assistance to dentists during surgical procedures by supplying necessary instruments and items.
- Provided guidance to patients regarding treatment procedures and post-procedure home care.
Dental Assisting
Florida Prosthodontics
Merritt Island, FL
05.2021 - 10.2022
- Adhered to confidentiality guidelines and upheld patient privacy by accurately inputting sensitive information into dental records system.
- Researched medical records to identify additional information needed for processing claims.
- Supported front office activities by assisting with tasks such as photocopying documents and scanning files.
- Assisted patients in understanding dental services and payment plans to enable informed choices.
- Boosted efficiency by providing chair-side support during dental examinations and procedures, creating a calming environment for nervous patients.
Administrative Assistant
Solidifi Title & Closing
Middletown, RI
02.2014 - 01.2019
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
- Coordinated large-scale events and department activities by acquiring venues, developing guest lists.
- Organized and maintained filing and document management systems by coordinating, archiving, and purging files.
- Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
- Handled management of communication to executives by taking and making telephone calls, reviewing, and prioritizing mail and composing and typing correspondence.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Education
Dental Assisting Institute of Melbourne
Skills
- Sensitive material handling
- Recordkeeping
- Insurance eligibility verification
- Timeline Planning and Management
- Staff motivation
- Customer relations
- Database organization
- Microsoft Office
- Staff training and development
- Electronic Health Records Management
- Administrative Recordkeeping
References
- Ruthie Sheldon, EFDA, 321-751-7775
- Dr. Alexis Herbeck D.M.D, 321-506-4414
Timeline
Dental Assistant
Herbeck Dental
11.2022 - 02.2024
Dental Assisting
Florida Prosthodontics
05.2021 - 10.2022
Administrative Assistant
Solidifi Title & Closing
02.2014 - 01.2019
Dental Assisting Institute of Melbourne
Similar Profiles
SEEMONA PERSAUDSEEMONA PERSAUD
Dental Hygienist at Waterdown smiles and North star Dental, Dentistry on living Arts, Dr Caplash Dental Center, Erindale village dental, beach kids dental, Broadway dental clinic, fort dental clinicDental Hygienist at Waterdown smiles and North star Dental, Dentistry on living Arts, Dr Caplash Dental Center, Erindale village dental, beach kids dental, Broadway dental clinic, fort dental clinic
Bobbie JarmonBobbie Jarmon
Orthodontic Assistant at KAD Dental Temp & Dental Dental Temp AgencyOrthodontic Assistant at KAD Dental Temp & Dental Dental Temp Agency
Donna FelipeDonna Felipe
Dental Hygienist at Westwood Dental | City Dental | Thompson DentalDental Hygienist at Westwood Dental | City Dental | Thompson Dental
Shanice LovelaceShanice Lovelace
Retail Sales Key Holder at Salty Dog T-shirt ShopRetail Sales Key Holder at Salty Dog T-shirt Shop
Gwendolyn CanadaGwendolyn Canada
Safety Coordinator/Dispatcher at UFP Inc.Safety Coordinator/Dispatcher at UFP Inc.