Summary
Overview
Work History
Education
Skills
Timeline
Kristina McElyea

Kristina McElyea

Odessa,TX

Summary

Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Dedicated Personal Shopper well-versed in selecting, packing, and delivering orders. Results-oriented and thorough with strong focus on efficiency. Ready to bring many years of retail experience to dynamic new position.

Overview

13
13
years of professional experience

Work History

Personal Shopper

Walmart
Cabot, AR
03.2022 - 06.2023
  • Assisted customers in selecting items that met their individual needs and preferences.
  • Provided fashion advice to customers based on current trends and personal style.
  • Organized clothing racks, shelves, and displays in the store according to size, color, and style.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Collaborated with store management team to ensure appropriate inventory levels were maintained.

Amazon Associate

Amazon
Little Rock, Arkansas
01.2022 - 02.2022
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Participated in weekly team meetings to discuss sales goals and strategies.
  • Processed shipments received from vendors according to established protocols.

Retail Sales Associate Cashier /Photo Lab Technician

Walgreens
Searcy, Arkansas
11.2010 - 07.2015
  • Greeted customers and provided excellent customer service.
  • Provided information about products and services to customers.
  • Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
  • Organized merchandise in the store for easy access by customers.
  • Assisted customers in locating items within the store.
  • Operated a cash register to accurately process sales transactions.
  • Stocked shelves and maintained product displays.
  • Maintained a clean and organized work area throughout the shift.
  • Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.
  • Resolved customer complaints or referred them to management for resolution.
  • Helped other team members as needed during peak business times.
  • Verified that all prices were accurate before ringing up purchases.
  • Offered suggestions when appropriate to help customers find what they wanted quickly.
  • Promoted loyalty programs to increase customer retention.
  • Answered phone calls promptly with a professional demeanor.
  • Performed general housekeeping duties such as sweeping floors, dusting shelves.
  • Restocked supplies like paper bags, tissue paper., as needed.
  • Enforced safety regulations in order to maintain a safe working environment.
  • Assisted with training new employees on proper cash handling procedures.
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
  • Followed company safety regulations to maintain safe work environment.

Education

Deer Park High School , Deer Park, TX

Skills

  • Vendor engagement
  • Sales proficiency
  • Accurate money handling
  • Advertising and marketing
  • Product awareness
  • Serve customers
  • Problem-solving abilities
  • Adaptability
  • Multitasking
  • Multitasking Abilities
  • Opening and closing procedures
  • Conflict Resolution
  • Point of sale operation
  • Processing payments

Timeline

Personal Shopper - Walmart
03.2022 - 06.2023
Amazon Associate - Amazon
01.2022 - 02.2022
Retail Sales Associate Cashier /Photo Lab Technician - Walgreens
11.2010 - 07.2015
Deer Park High School - ,
Kristina McElyea