Kristina McLeod

• Provided a safe, nurturing and stimulating environment for children of all ages.
• Organized age-appropriate activities such as arts and crafts, games and educational lessons.
• Supervised meal times to ensure proper nutrition and hydration.
• Promoted healthy habits such as hand washing, social distancing.
• Taught basic language and math concepts through play-based learning methods.
• Ensured that toys, furniture and equipment are clean and sanitized regularly.
• Maintained accurate records of mood/demeanor, meals served, naps taken and activities participated in.
• Established positive relationships with parents and guardians to communicate daily updates on their child's progress.
• Prepared meals according to dietary requirements and preferences.
• Administered medication in accordance with physician's instructions.
• Assisted with the development of motor skills by playing outdoor sports and physical activities.
• Provided emotional support, and assisted with developmental tools to help them learn to express their wide range of emotions in a healthy and safe manner.
• Worked with children with Autism, and followed individualized care plans provided by their parents.
• Provided personal care and support to adults with physical disabilities in a residential setting.
• Assisted clients with daily living skills including grooming, bathing, dressing, meal preparation and feeding.
• Provided companionship for elderly clients by engaging them in conversation and sharing stories.
• Maintained detailed records of client's health information including medication administration logs.
• Communicated effectively with family members regarding the care of their loved ones.
• Administered medications according to doctor's orders and monitored responses.
• Initiated conversations with clients to assess mental status or understanding of instructions and directions given.
• Encouraged independence among clients by teaching them how to perform tasks independently such as housekeeping duties or personal hygiene routines.
• Implemented safety measures when working with physically disabled individuals in order to prevent any potential injuries.
• Assessed changes in behavior or condition that may indicate a need for further medical attention.
• Responded promptly to all requests from clients or families seeking assistance.
• Performed light housekeeping duties such as laundry, cleaning rooms, changing bed linens.
• Maintained clean and well-organized environment for client happiness and safety.
• Supported bathing, dressing and personal care needs.
• Laundered clothing and bedding to prevent infection.
• Followed care plan and directions to administer medications.
• Improved patient outlook and daily living through compassionate care.
• Aided with mobility and independence for disabled individuals and continually monitored safety.
• Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
• Assisted with meal planning to meet nutritional plans.
• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
• Reported concerns to nurse supervisor to promote optimal care.
• Monitored vital signs and medication use, documenting variances, and concerning responses.
• Organized oral medications for clients following dosage and schedule requirements.
• Assisted clients with maintaining good personal hygiene.
• Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
• Built strong and trusting rapport with clients and loved ones.
• Helped clients get in and out of beds and wheelchairs.
• Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
• Contributed to case reviews of client status and progress.
• Monitored health and well-being of clients and reported significant health changes.
• Helped clients communicate with loved ones by typing written messages and relaying verbal messages.

Provided a nurturing, safe and creating learning and playing environment.

Focused of emotional health, compassion, and empathy for others.

Limited screen time, and focused on interactive activities that the children enjoyed.

Storybooks, dancing & music were integrated into each day.

Outdoor playtime when weather allowed, and indoor exercises when the weather wasn't suitable, or the children expressed a need to stay indoors.

Provided healthy meals, and encouraged reading of the ingredients on the labels of pre-made foods, and discussed the importance of healthy food and a balanced diet.

Promoted body autonomy, and reporting any type of violations to a safe adult and 911.

Promoted good hygiene and the importance of a clean environment.

Kept our home clean, comfortable, and organized.

Weekly family meetings with the opportunity for everyone to freely discuss their thoughts and feelings about their individual experiences and family experiences, and express any areas they'd like to see improvements in.

Managed the shopping and organization for groceries, household supplies, and children's clothing and shoes.

Kept record of monthly expenses, budget, and paid monthly bills.

• Managed office operations and procedures to ensure organizational effectiveness, efficiency and safety.
• Developed, implemented and maintained systems for the filing of records, reports and documents.
• Managed 5 phone lines, with a heavy focus on providing excellent customer service experiences.
• Kept office spaces clean and organized
• Dispatched repair calls to the service department
• Managed accounts receivable
• Managed incoming and outgoing shipments
• Provided administrative support to senior management staff.
• Responded promptly to customer inquiries via phone or email.
• Prepared payroll information for submission to external payroll services provider.
• Resolved issues in a timely manner while maintaining excellent customer service standards.
• Monitored office inventory to maintain supply levels.
• Enforced company policies and procedures to strengthen operational standards across departments.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Reviewed files and records to obtain information and respond to requests.
• Managed office inventory and placed new supply orders.
• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
• Elevated customer satisfaction ratings by promptly resolving client and case issues.
• Resolved customer complaints or answered customers' questions.
• Coordinated with other supervisors, combining group efforts to achieve goals.
• Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.