Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristina Mondshour

Saint Cloud

Summary

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Supervisor

Better Life Plans
05.2024 - Current
  • Oversaw daily operations of the full service department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.

General Manager

Winghouse Bar & Grill
02.2008 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Formulated policies and procedures to streamline operations.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.

Paralegal

Better Life Plans
08.2023 - 10.2024
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Edited and proofread legal documents to verify accuracy.
  • Drafted the initial Answer documents under the supervision of an attorney.
  • Experienced in Word, Excel, Adobe, West Law.
  • Attention to detail and deadlines.

Case Manager

Better Life Plans
10.2023 - 05.2024
  • Primarily manages the administrative and logistical aspects of legal cases under the supervision of an attorney.
  • Experienced in organizing case files, tracking deadlines, communicating with opposing counsel, scheduling court hearings, Conducting legal research, and preparing legal documents.
  • Ability to manage multiple cases simultaneously and prioritize tasks effectively.
  • Accuracy in reviewing legal documents and ensuring compliance with procedural rules.
  • Understanding of relevant legal principles and procedures.
  • Familiarity with electronic case filing systems and legal research databases.


Legal Assistant

Law Firm
01.2019 - 01.2022
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

Education

Associate of Arts - Legal Studies

Rollins College
10-2018

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Problem solving
  • Attention to detail
  • Interviewing
  • Strategic planning
  • Multitasking
  • Scheduling
  • Strong communication
  • Leadership
  • Operations management

Certification

  • Management Food and Service Certificate
  • Paralegal Certificate

Timeline

Supervisor

Better Life Plans
05.2024 - Current

Case Manager

Better Life Plans
10.2023 - 05.2024

Paralegal

Better Life Plans
08.2023 - 10.2024

Legal Assistant

Law Firm
01.2019 - 01.2022

General Manager

Winghouse Bar & Grill
02.2008 - Current

Associate of Arts - Legal Studies

Rollins College

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Kristina Mondshour